[Resolved]  OnlineClues — No response for order return

Address:	Gurgaon, Haryana, 380015
Website:	www.onlineclues.com

This is the worst online selling company i have ever experienced in my life.. I gave an order of 3 xl size shirts on 7th jun 2016 and i got an sms on 9th stating that your order has been dispatched. I received the same on 13th june. The color of the shirts were totally different as displayed/mentioned. Also the quality of the product was very poor. On the same day i filled up the online return request form and got the pop up that "your response has been recorded" (Screenshot attached) but i didn't got any call or mail. Hence i filled up the request form twice but did't got any revert. Then i tried calling the customer service numbers but all the numbers were continuosly busy. Finally i guy named "raju" picked up the call and i told him my issue but he asked me to call once again after sometime. Again i called but all the numbers were either ringing or busy. Then i marked a mail to service id (Mail attached) but still i did't got any response. Then after 2-3 days again i tried calling on the customer service numbers then a guy named "mohit sharma" picked up the call. Again i repeated the same issue to him. He took the complaint for the same and he confirmed that delivery boy will come at your house to pick up the product but no such person came for picking up the product. Again i called to customer service no, again mr mohit sharma told that delivery boy will come within 4 days. Its now more than a month i am taking follow ups but i am not getting any response. Its a fraud company. They are only interested for taking new orders but do not listen/respond to their customers for returns. I hope i will get positive response regarding my return of the pathetic product.