[Resolved]  OnlineClues — Poor quality product delivered and not refunding the amount

Address:Chennai, Tamil Nadu, 600070
Website:www.onlineclues.com

I have ordered Shirts in this website for Rs. 799 and the Order ID is OID62695. The products delivered was very poor in quality and i have raised a complaint to them in the email ID given in the website which seems to be a fake email ID as I am not getting any response. Also if we call their contact number the person who attends the phone talks irresponsibly and not giving any resolution. Please take action on them and assist me getting the refund amount from them with a compensation to their company for cheating me.
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Jul 30, 2016
Complaint marked as Resolved 
I am yet to get the refund. Why was the case closed as resolved. Please assist me getting the money from them
OnlineClues customer support has been notified about the posted complaint.
Verified Support
May 13, 2016
OnlineClues Customer Care's response
Dear Hari, We have inform to you. This product is branded products. We have used the best materials in low cost. we trying to improve every day. Onlineclues customer care centre
Complaint comments 

Comments

I have orderd combo of shirts on 27 April and received the item on 3rd may. The item I received is totally different from that I orderd different color and material is so cheap. They didn't replying to mail and doesn't pick up tha phne. I want refund for the same.

OnlineClues Customer Care's response, May 13, 2016
Verified Support
Dear Dhanraj,
We have inform to you. This product is branded products. We have used the best materials in low cost. we trying to improve every day.


Regards.


Onlineclues customer care centre

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