[Resolved] OnlineClues — Product is not same which i was ordered | |||||
I was ordered the 3 combo shirts on the onlineclues dated 24 april 2016. i was received the shipment on 6 may 2016.the order No. OID76428 and Its AWB no. is[protected]. I want to return. I tried many times for the contact of supplier but the call was coming busy always. I can not understand how a supplier be a very greedy for sell the product and when the times come of the complain they turn their faces from it. Was this information helpful? | |||||
Jun 13, 2016 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support May 12, 2016 OnlineClues Customer Care's response Dear customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Sir customer care calling time 9 am to 7 pm. please calling in office time.
Thanks.
Onlineclues customer care.
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 3 Comments | |||||
Comments
It's not good quality I am not satisfies this item I want return my money not branded and not a pure linen cloth so please I am not happy this product so back my money
Reply
Order Id: OID63384
Order Date: SUN APR 24 2016 17:38:47 GMT+5:30 (IST)
I am ordered material through online but they delivered material is different and quality is also lower as compare to advertisement.my order description is branded combo of 3 pure linen shirts and size is M.
I am attaching below the image of advertisement
Order Date: SUN APR 24 2016 17:38:47 GMT+5:30 (IST)
I am ordered material through online but they delivered material is different and quality is also lower as compare to advertisement.my order description is branded combo of 3 pure linen shirts and size is M.
I am attaching below the image of advertisement
OnlineClues Customer Care's response, May 12, 2016
Verified Support
Dear Customers,
I have inform to you. This product is branded products. We have used the best materials in low cost.
Regards.
Onlineclues customer care centre
I have inform to you. This product is branded products. We have used the best materials in low cost.
Regards.
Onlineclues customer care centre
Branded combo of 3 pure linen shirts small
Different colours from the ones i ordered and small in size, i need a replacement or refundCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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