[Resolved]  OnlineClues — Regarding wrong product recived

Address:Jamnagar, Gujarat, 36101
Website:Www.onlineclues.com

Online Clues.com — Received cheap quality and misleading product from seller, no response from customer care
Kj kj1998 on Mar 27, 2016
I ordered a product from online clues.com, i received it on 27/3/16 without any notice or message.The product was of a combo of 10 stylish t-shirts, the shirts in the image were very good looking and attractive but the product which i received was totally false.I got plain cheap quality t-shirts and that too less in number and also of different sizes.whenever i call the customer care of the company, it is always busy or not responding, and infact there are are many people like me who have been cheated.So i beg you to please help me get my money back and also of others;1000 rs is not a big amount, ...
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Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2016
OnlineClues Customer Care's response
Hello Jitender Greetings from Onlineclues.com please provide your order id so that we can take necessary action Thanks Onlineclues Team
Complaint comments 

Comments

I had ordered the product on 18/03/2016 . I received the product on 28/03/2016. When I opened the packaging I found out that they had sent really bad quality materials. So I placed a return request through their website on 29/03/2016, 30/03/2016 and again on 31/03/2016. Their website says the product can be returned within 30 days if they are informed within 7 days. But until now I have not received a single response from their side. I tried calling the number they have provided on their website but no one answers. Therefore I deduced that I have been cheated and so I am placing this complaint in the hope that necessary steps will be taken to stop this kind of fraud.

My order ID is OID30516..
Onlineclues.com is very fraud site. I had ordered the product on 18/03/2016 . I received the product on 28/03/2016. When I opened the packaging I found out that they had sent really bad quality materials. So I placed a return request through their website on 29/03/2016, 30/03/2016 and again on 31/03/2016. Their website says the product can be returned within 30 days if they are informed within 7 days. But until now I have not received a single response from their side. I tried calling the number they have provided on their website but no one answers. Therefore I deduced that I have been cheated and so I am placing this complaint in the hope that necessary steps will be taken to stop this kind of fraud.

My order ID is OID30516..
Dear Mathu krishnan,
We are completely understand your concern and apologize for the inconvenience caused. We will try to resolved your problem.
Onlineclues customer care team

Order of combo of 3 London look jeans

I order combo of 3 London look jeans( dark blue, light blue & black ) but I received only 2 London look jeans by courier I didn't get black jeans. what can I do? Please help me.

Branded combo of3 pure line shirtsss

I am not stisfide to youre product

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