[Resolved] OnlineClues — Return an order and getting refund

Shubhasish Dutta

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110037
Website:	Delhi

I ordered a package of 5 cotton shirts @1099. The shirts are of pathetic quality. The cloth used is worse than that of bed sheet and the color, pattern is completely different from the ones shown on ad. After I placed the order, I got a call asking to confirm the order. I asked if the color shown would be same or not. The person confirmed it would be same. The order number CIN1079242. I am utterly disappointed and annoyed. I immediately called their customer care number but it was busy always. Moreover, I sent an email at [protected]@onlineclues.com but did not get any response even after 24 hours. Please help me to return this order and getting the money refunded.

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Aug 28, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jul 17, 2017

Updated by Shubhasish Dutta It's been 3-4 days but I am yet to heard anything from them.

Verified Support

Jul 27, 2017

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team