[Resolved] OnlineClues — Weird return policy. | |||||
I ordered a set of t shirts for xl. usually l in other brands would fit me perfectly. since i as out of town i had my friend receive the order. the next day when i tried the t shirts they seem to be little tight. That is when i wanted to return or exchange. looks like i need to call a specific number to return. that too within 24 hours. as if that is not enough i can't return to change the size. it's as if whatever size they tag to any cloth is correct. Since u had ordered xl and the tag on the t-shirt says xl, i can't exchange or return. And your tagline talks something about customer satisfaction. when i go to a store i can try and buy what fits me and what looks good on me. all other shipping sites allow return and exchange. As a consumer i need to be able to exchange or return if i wish if the product is not used. Was this information helpful? | |||||
Aug 30, 2016 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support Jul 23, 2016 OnlineClues Customer Care's response Dear Sir,
Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
Thanks & Regards
ONlineclues customer care team
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Sector 57, Gurgaon, Haryana, India - 122001
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I have recently ordered a jeans combos, I was totally shocked to find the products that is available in the streets for the cost as low as rs.100-150...now I wanted return back the product...but the contact nos. Given in there website is not working, probably it must be fake numbers...so plez help