[Resolved] OnlineClues — Wrong order received.. My order number is 6059134 but received order number 283495 | |||||
I brought 2 combo denim shirt by onlineclues.com. But i received another products, infact my order number is 6059134 but when i received the order the number of order is 283495.. When i opened the parcel there was a 2 shirt for kids size and color are red and lines ones.. Very cheap quality of the product and size also not perfect. Customer care also not picking the call at any time, they are not responding to our call and not replying to the mail also. Its look like fraud company. Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support Jul 21, 2016 OnlineClues Customer Care's response
Hello Customer,
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment.
Verified Support Jul 23, 2016 OnlineClues Customer Care's response Dear Sir,
We completely understand your problem but This product is not related to us Please check the company name on the courier packet.
Onlineclues customer care team.
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5 Comments | |||||
Comments
Dear Sir,
We have already replied to your comment that this is not our product & you are continuously blaming the onlineclues. So, kindly contact the concerned company regarding your product.
Thanks & Regards
Onlineclues Team
We have already replied to your comment that this is not our product & you are continuously blaming the onlineclues. So, kindly contact the concerned company regarding your product.
Thanks & Regards
Onlineclues Team
You know what..you are just declining...and ..lying...Ok..you can see on attach image that the sms where sent by you and confirm that you have received 799/- INR ...but where is my order number : 6059134...??..
Just reply me that where is my order number 6059134...for 2 denim shirt..i am contuously calling to couriour company and they are saying that onlineclues have sent those parcel to them and than they have delivered the same to me...but i haven't received my order number 6059134 for 2 denim shirts..just see the attach image of sms...for the confirmation of recept of 799/- INR..
WAITING FOR YOUR REPLY..AND ALSO WAITING FOR MY ORDER 6059134
Just reply me that where is my order number 6059134...for 2 denim shirt..i am contuously calling to couriour company and they are saying that onlineclues have sent those parcel to them and than they have delivered the same to me...but i haven't received my order number 6059134 for 2 denim shirts..just see the attach image of sms...for the confirmation of recept of 799/- INR..
WAITING FOR YOUR REPLY..AND ALSO WAITING FOR MY ORDER 6059134
Onlineclues Team,
You people are keep on lying …and not replying to my question… again I am asking for my order number 6059134 for 2 denim shirt…as you know that on 17/7/2016 you have sent me a sms for the receipt of 799/- INR so now tell me for which order you have sent me that sms for the confirmation of receipt of 799/- INR..
WAITING FOR YOUR REPLY AND I HOPE THIS TIMES YOU WILL NOT DOUBLE – DEALING…
You people are keep on lying …and not replying to my question… again I am asking for my order number 6059134 for 2 denim shirt…as you know that on 17/7/2016 you have sent me a sms for the receipt of 799/- INR so now tell me for which order you have sent me that sms for the confirmation of receipt of 799/- INR..
WAITING FOR YOUR REPLY AND I HOPE THIS TIMES YOU WILL NOT DOUBLE – DEALING…
Onlineclues Team,
still waiting for your reply and i m still waiting for my order number 6059134 for 2 denim shirt..you have taken 799/- INR but till date haven't received my order..
still waiting for your reply and i m still waiting for my order number 6059134 for 2 denim shirt..you have taken 799/- INR but till date haven't received my order..
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Sector 57, Gurgaon, Haryana, India - 122001
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This product is not related to us Please check the company name on the courier packet. The Picture which you have sent is not our shipment.
Onlineclues customer care team.