[Resolved]  OnlineClues — Wrong product delivered and no easy returns

Address:Hisar, Haryana, 125005
Website:www.onlineclues.com

I have ordered 5 shirts for 1100/- and they delivered the product in time however, the shirts were totally different than what I ordered. The design, the pattern and the colour were totally different and when i tried several times to call their customer care they said that I have to return the product to them on my own expenses and also not cleared anything about refund. They said they will refund the money in my account and I just have to send them my account number and IFSC code in the package while shipping back. But I suspect that even though I return the product on my own expenses they will not refund me any money saying that the return has been delayed.

My order number is CIN922063. Their customer care number is [protected]/39
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Jun 12, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
OnlineClues Customer Care's response
Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team
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