[Resolved]  Onlinedth.co.in — dish tv full hd

Address:Kamrup Metropolitan, Assam, 781171

I have placed an order on 26/03/2019 order no. #14172 and yrs130355 for new dish tv full hd box and paid rs. 1699/-. I received a call from mobile no. [protected] where in i was assured to get the dish tv connection installed on the same day against installation request no. [protected]. But till now it haven't installed nor i have been contacted by the service provider. No call is being received by the above mentioned number. Please resolve the case at the earliest.
Was this information helpful?
No (0)
Yes (0)
Apr 1, 2019
Complaint marked as Resolved 
First of all thanks to dish TV online team for resolving my complain. I emailed at [email protected] as directed by online team of dish TV on 30/03/2019. I got email from the same on next day and assured to resolve my complain shortly. I received a call from 9811758185 at 11:24 and intimated that delay for installation was for non availability of hardware and it will be installed within two days, but it has been installed today by Mr. Nayan approx 5:30 pm. I got a call from Mr. Rahul by mobile no. 3361353335 at the time of installation process. I would like to thanks to Mr. Rahul for his response. For future I would like to suggest dish TV team to intimate the actual processing period so that customers will feel secure about the position, as there are many cases of online fraud. Thanks
Complaint comments 

Comments

Dear Praveen,

We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
praveen lakra's [Complaint's author] reply, Mar 29, 2019
Thanks for your response. I hope your good self will resolve my complain. My contact number is 9621698939.
Thanks
Dear Praveen,

As per our conversation on [protected], you have confirmed that your issue has been resolved. Feel free to get in touch with us at [protected]@dishtv.in in case further assistance is required.

Regards,
Online Team
DishTV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Guwahati
    Assam
    India
    File a Complaint