Onlinedthservice.com — paid money for videocon d2h connection on 16th june and product not delivered and not picking up calls

Address:

560056

Dear sir,
I have booked videocon d2h hd+ set top box
Rs 2390.00 through www.onlinedthservice.com website on 16/06/2019. I have paid through paytm. I didnt get my product yet. Want to know the status. The executive through whom i ordered is not responding. I want refund. No one is responding properly. Customer care is to help their customer. But they are disconnecting the call.
My order no [order #yrs138852]