| Address: | Mumbai City, Maharashtra | | Website: | www.onlineflowersdelivery.com |
After my order was not delivered, i tried reaching the the given customer care number but it was switched off. I left a couple of messages on the website chat option and an email this morning india time which were not reverted.
After trying several times, i received a call from the representative amit, who mentioned that the order was not delivered because the delivery boy could not reach the number that was given to them.
Please note that my number was not given by your india team to canada team to co ordinate, if your company is unable to do so because of your working hours.
After not receiving any update from your company : i had shared the customer care number with the client who was already furious because of the failed delivery was annoyed by the reason amit mentioned: and the lack of professionalism. Instead of an apology, amit continued to disrespect my boss and me over the phone call.
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