[Resolved] Open2Kart.com — Not returning my money

HJSingh

from Delhi, Delhi

Nov 11, 2016

Address: New Delhi, Delhi, 302017

Website: open2kart.com

I have received a call from open2kart web site as they said that if I make a online order of their combo no.5 from open2kart . they will definitely give a gift. as i have order of combo no 5 later they told me that an Iphone5s is in gift for and tp receive this gift i have to Rs.13650 for minimum chatrge for tax purpose as i have paid this amount also. But till now I have not got that gift. Later I have called to open2kart helpline and from there customer care office told me to pay another 9000/0 to get the gift or pay Rs.4600 to cancel this offer.

I am totally confused to listen to this . I have reveced the combo offer on[protected] after the placing order on[protected] order no[protected]. But my another order no[protected] for gift is still not received)

I request to return the my money or send the gift .

Harjit Singh
contact.[protected], Jaipur

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Dec 24, 2016

Complaint marked as Resolved

Open2Kart customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

Open2Kart Customer Care's response Dear Customer,

We thank you for sharing your experience.

With reference to your feedback, we regret to inform you that we are unable to locate the order details due to short of relevant search credentials. Therefore, we shall request you to furnish us with your contact number/order id over the contact details mentioned by undersigned. This will help us finding the order/service details and serve you better.

We, as a customer oriented company, ensure total customer satisfaction. However, we apologize if any inconvenience caused to you in this regard.

Thanks & Regards,
Team open2kart.com