[Resolved] Open2Kart — Combo Offer 5

halmi

from Jharsuguda, Odisha

Address:	Jharsuguda, Odisha, 768201
Website:	open2kart(shoppers paradise)

Today I have received a call from open2kart.com. They told me they have launched new e-commerce website with payment tie up with payumoney.com. For your first order you will be eligible for an assured gift. and if you are not satisfied with our services. you can cancel your order any time. They made me purchase one item through his site. I made payment through payumoney.com. later they told me release payment through payumoney.com. I did. After my order I searched on Internet and found this is fraud site.and tried to cancel my order by calling these guys . But these guys are not attending my call. even i called payumeney help centre but these guys are not willing to help me. I just want to refund of money for that i willing to take legal action against them also. Please provide me your help to resolve this issue. site details-http://open2kart.com/ its fraud e-commerce site please help me to take action against it

Was this information helpful?

No (0)

Yes (0)

Dec 22, 2016

Complaint marked as Resolved

Open2Kart customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

Open2Kart Customer Care's response Dear Customer,

We thank you for sharing your experience.

With reference to your feedback, we regret to inform you that we are unable to locate the order details due to short of relevant search credentials. Therefore, we shall request you to furnish us with your contact number/order id over the contact details mentioned by undersigned. This will help us finding the order/service details and serve you better.

We, as a customer oriented company, ensure total customer satisfaction. However, we apologize if any inconvenience caused to you in this regard.

Thanks & Regards,
Team open2kart.com

Verified Support

Nov 18, 2016