OPTM Health Care — bu ticket reg

Address:

adugodi, najappa layout, sara's Pg, 560034

Today (01/07/2020) around 08.40 am i got BMTC bus which goes towards majestic (bus no-KA-57, F-1213). The conductor asked ticket Rs.15 to richmond from adugodi. 10 steps before bus stop only i get on bus, the same stop other people's also get on and asked ticket from adugodi to richmond for them he said 10rs. so i asked him '" then why took Rs.15 to richmond?, suddenly he shouted me dont you understand what i am saying? you didnt get on bus in adugodi bus stop that's y i asked 15 rs. I said " but bro it's just 10 steps before only.. again he shouted me " what if check -ins comes?". who gave the rights to behave rude towards passengers? sometimes they not at all giving tickets and changes, everyday different ticket prices from adugodi- Richmond cricle. Please
take action.