Opulentus Overseas Careers — Delay in processing refund

Address:

Jubilee Square, 2nd Floor, Plot No 1128, Road No 36, Jubilee Hills, Hyderabad, Telangana - 500033, +91 - 7207111222.

HI Almost a year and half back I have signed service contract with Opulentus for Canada immigration program.As per the T&C of the contract I was eligible for refund of 15% of registration fees(RS.70, 000 paid on 7th March 2019) in case of no progress in my case file or expiry of my contract.
As my contract eventually expired on Apr 4, 2020 I have been consistently following up with them regarding my refund but without much success as they keep coming with one or other excuse to delay my request as per our last communication they asked me to wait for 90 days to await for final outcome and obviously even that period is gone without any result and again they are continuing the same trend of "we are working on it, we will get back to you" on my followup calls.

I'll request your assistance in Kindly expediting the process and help me getting my refund.Kindly refer to attached docs for more clarity on the issue