| Address: | Jubilee Square, 2nd Floor, Plot, 1128, Rd Number 36, Jubilee Hills, Hyderabad, Telangana 500033 |
Inshika Gupta from Opulentus Sales team Hyderabad Jubliee Hills branch called me and told that they are registered MARA agents and provide immigration service. They tool money from me saying that they have excellence service. After signing I got suspicious that the services I am getting doesn't look like that of MARA agent for sure as the process team I am interaction is not trained and mostly talks stupid things which doesn't make sense to me. Many times it happened that I have pointed out the mistakes which they have done, it should be other way around. The excellence team no# is not reachable many times. The complain and escalation mechanism is all crap and is there just for the name sake.
I then asked them to share the MARA agent registration no# and then I came to know that to actually avail that service you need to pay 1.6lacs more.
I asked them why you flash on your website that you are a registered MARA agent, because it throws the impression that you are paying for the service of a MARA agent. I got to know that this all is sales gimmick which Inshika Gupta is doing. Upon insisting why she lied to me, she stopped picking the call and responding to mails.
My ACS is already delayed by 4 months because of them and I want a complete refund and compensation from them. Was this information helpful? | 
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