Order2India — I have order Amber stones on 21st November.order number is 20022.yet not delivered.

I have ordered 3 Amber stones on 21 st November and order number is 20022.it has been 4 weeks plus time but yet not delivered.whenever i email i get only auto generated email reply.no proper reply from any person.i doubt whether it is cheated or i will get it.if not I will like to get my refund amount back and cancel the order.looking forward to resolve the problem at the earliest.