Orient Electric — After sale service not provided during the warranty period

Address:

Gandhinagar, Gujarat

I registered my complaint(Ref No. C[protected]), of cooler(ORIENT Actus 60 ltr CH6001B Air Cooler) not working, with the customer care of Orient on March 25, 2015. They confirmed the appointment date as March 26, 2015. Afterwards, nobody called/came for servicing. I called again on March 26(evening). They confirmed the appointment date as March 27. Again nobody called/came. I again called the customer care. And they confirmed March 28, 2015. I again called on March 30. And they again confirmed that "today, definitely, someone will come to address the issue. I am still waiting to someone to come and address the issue. Now, I am fed up with the progress and want to register the complaint. Please help me in this regard.