Orient Electric India — 3L Instant Water Geyser

Hi,
I raised a concern regarding non working of 3L Instant water geyser on 04-Jan-2020 . 2 days later, I got a call that the issue will be fixed latest by 10-Jan-2020.Now, it's been more than a week and the issue is still not resolved.
My details are as below:
Abhishek Srivastava
House No 90, First Floor,
Mohyal Colony
Sector 40
Gurgaon
122003
Haryana
[protected]