Orient Electric India — ceiling fan summer chill - purchased from kasturi lights,chandigarh

smsingh15916

from Chandigarh, Chandigarh

Address:

Chandigarh, Punjab, 160015

I have purchased one 48 inches ceiling fan having description[protected] summer chill white on 30-may 2018 from m/s kasturi lights, sco 17 sector 7-c, chandigarh. Since installation of the fan it is giving great trouble. It makes grinding sound all the time. Sometimes the sound is very loud and dangerous. I lodged complaint with the showroom who in turn registered the complaint with service center on 13.6.2018. The concern no is c[protected]. No technician has visited me for rectification of the complaint. I have tried calling the concerned persons but there is no response. The fan appears to have major
Manufacturing defect. No one is taking responsibility to rectify the fault. I want the dealer to replace the defective fan. Please help me exchange the fan. S. M. Singh

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Comments

Orient Electric

from New Delhi, Delhi

Hi

We regret the inconvenience caused to you. We would request you to kindly share your contact details and complaint no. so that we can escalate the issue further. One of our Customer Care Executive will soon get in touch with you to get the issue resolved at the earliest.

Thanks,
Team Orient Electric

Captan

from Patiala, Punjab

Dear sir I bought a new ceiling fan orient summer crown on 12/06/2018 . Dealer has not checked the fan when I bought it . They said me about warranty of 2 years on this fan.After that I fitted the fan but When fan is running it makes noise at every speed. Pls solve my problem.

Orient Electric's reply, Jul 11, 2018

Hi Captan,

We sincerely regret the inconvenience caused to you. We would request you to please share your contact details along with the complaint number with us. You can register the complaint by calling on our toll free number 1800-103-7574 or get in touch with on https://www.facebook.com/OrientElectric/

Thanks,
Team Orient Electric

Omprakash Souran

from Kota, Rajasthan

A full pedestal fan is in warranty period and its chowk and no electric supply.
Pls service this

Omprakash Souran's reply, Jun 25, 2018

Solve this as you can early

Orient Electric

from New Delhi, Delhi

Hi Omprakash,

We sincerely regret the inconvenience caused to you. We would request you to please share your contact details along with the complaint number with us. You can register the complaint by calling on our toll free number[protected] or get in touch with on https://www.facebook.com/OrientElectric/

Thanks,
Team Orient Electric