Orient Electric India — complaint towards the noise coming from ceiling fan orient

I have purchased orient ceiling fan model new air 600 mm in the month of march 2017, i think in october itself it started giving noise from the fan. But we thought it will be a minor issue and will get resolved automatically. However it continued and finally in november around 19th nov 2017 we made a complaint, and technician came and attend the service call, he opened up every parts of the ceiling fan including motor, he did something and fixed again, the noise disappeared.
However again after 10-12 days the noise started again from 3rd or 5th dec 2017. I am totally fed up with the noise as it is giving a so lousy noise that irritates a lot while you sleep.
I need my refund amount / or replacement with new fan immediately. I think there is seriously something wrong with workmanship of orient fan all the models as i have heard similar kind of complaint from others too.
Please i need some action immediately.
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Hi Ashish,

We sincerely regret the inconvenience caused to you. We request you to contact us on our toll free number at[protected] or[protected] and email us at customer.[protected]@orientelectric.com or customer.[protected]@orientelectric.com’.

Regards,
Team Orient Electric
We too also experiencing similar problem . Even the technician came and said nothing can be done on the noise. We can’t even hear any other voice. Very bad and totally disastrous customer service in IJK Thrissur.
Orient Electric's reply, Feb 10, 2018
Hi Dickson,

We sincerely regret the inconvenience caused to you. We request you to share your complaint number with us so that we can escalate the issue further.
Or you can contact us on our toll free number at 91-11- 40507000 or 1800-103-7574 and email us at [email protected]’.

Regards,
Team Orient Electric

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