| Address: | 1206, SidhachalPhase 5, thane w 400610 |
Filed 6 complaints so far. They have been repairing the fan instead of repairing. While customer service is able to track the purchase date (October 2019), Mr Ranjit Chaurasia, customer service head has been asking for warranty card. Most of the complaints get automatically closed.
For e.g. some of them are below:
“Dear Customer, your call no, C[protected] has been cancelled. For further assistance please call [protected]
Dear Customer, your call no, C[protected] has been cancelled. For further assistance please call [protected]
Dear Customer, your call C[protected] has been registered, share your experience. Highly Satisfied - 2200 Satisfied - 2007 Dissatisfied - 4798, for any further asst, call [protected]
Dear Customer, your call C[protected] has been registered, share your experience. Highly Satisfied - 7723 Satisfied - 7825 Dissatisfied - 2662, for any further asst, call [protected].
Mr Ranjit needs reminders and shows unprofessional attitudes that is not customer centric. Not expected from service head.
Anil
[protected] Was this information helpful? | 
Post your Comment