Orient Electric India — defective product no service provided

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

I purchased orient ceiling fan which started making creepy sound as it will fall and wobbles too and on repeatedly informing orient customer care vis the provided toll free number no one came to repair but instead they once close the complaint by saying they has visited and repaired without visiting and said they has reported and forwarded the complaint to their u.p.service head and issue will be resolved in 24 hrs on 4 july 2019
The co. Orient just making fool for saying 2years on-site warranty which they just using to sell product and service is done on call on papers and no one will come in actual to repair or provide service