| Address: | B-10/ 158 (2nd Floor), P.O. Kalyani, Dst Nadia |
I have purchased a FAN HEATER model HC2003D as above from M/S T.D. Electrical ; B-9/20 (CA) Kalyani 741235 Nadia WB on 21.12.2021 by paying Rs.2600/-
It is not working since I purchased it as the machine is not heating properly. I made complain to your customer care and Service Engineer, Mr Ranadev Basu visited my house about 10 days back and after almost 3 hours of trying he told me that the motor need to be replaced.
Yesterday another Service Engineer, Mr Prasanta Pal visited my house and replaced the motor and tried for another 3 hours but unable to resolve the problem. The machine is not working properly and the problem remains same.
Today I have talked to your customer care executive 3 to 4 times and for more than 30 minutes but I am not satisfied with their suggestions.
I don't want a faulty equipment. The equipment is not at all working properly.
I don't allow any Service Engineer to repair the same in my premises in this Pandemic Situation.
I request you to give me an equipment that heat my room properly.
Winter is almost over so change the equipment immediately.
I will be happy if you ask the seller M/S T.D. Electricals to refund my money
(Rs. 2600/-) immediately after I return the Junk equipment to the seller.
You are free to contact me. My mob [protected]/[protected] Was this information helpful? | 
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