Orient Electric India — high speed wall fan

Vidya Srivastava

Address:

H.No. 251, Kalpanapuri, Adityapur Industrial area, East Singhbhum, Jharkhand, 832109

Dear sir,
My fan was repaired in the month of may 2018. When fan was taken in service, it run for two months only. Again it was making metallic sound and not able to put in the service. A complaint was filed on 18/10/2018 with no. W [protected], a service engineer contacted me, but he did not attended the problem. I have contacted with mr. Amit khanna also, but in it did not worth.
I am submitting the complaint nos. With date for your ready reference.

Serial no complain no. Date

1. W[protected] 30/06/2017
2. C[protected] 12/07/2017
3. W[protected] 02/08/2017
4. W[protected] 12/10/2017
5. W[protected] 17/10/2017
6. W [protected] 02/05/2018
7. W [protected] 18/10/2018
I have received repaired fan after 3 months on 09/02/2019 at 6.00p. M. Service engineer installed the fan. Again fan stopped within three hours of running on the same evening.

Now i can understand that this fan is beyond repairable. Please look after the problem and do needful.

Was this information helpful?

No (0)

Yes (0)

Orient Electric India customer support has been notified about the posted complaint.

Mar 11, 2019

Updated by Vidya Srivastava Dear Sir,
My fan was repaired in the month of May 2018. When fan was taken in service, it run for two months only. Again it was making metallic sound and not able to put in the service. A complaint was filed on 18/10/2018 with no. W [protected], a service engineer contacted me, but he did not attended the problem. I have contacted with Mr. Amit Khanna also, but in it did not worth.
I am submitting the complaint nos. with date for your ready reference.

Serial no Complain no. Date

1. W[protected] 30/06/2017
2. C[protected] 12/07/2017
3. W[protected] 02/08/2017
4. W[protected] 12/10/2017
5. W[protected] 17/10/2017
6. W [protected] 02/05/2018
7. W [protected] 18/10/2018
I have received repaired fan after 3 months on 09/03/2019 at 6.00P.M. Service engineer installed the fan. Again fan stopped within three hours of running on the same evening.

Now I can understand that this fan is beyond repairable.Please look after the problem and do needful.

Related Orient Electric India reviews

View all 400 Orient Electric India Reviews

Comments

Orient Electric

from New Delhi, Delhi

Hi Vidya,

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric

Pritam Naik

I purchased Orient geyser but it is not working properly I have registered a complain on 04 mar 2019 about my instant geyser under complain number c[protected] however, no one visited my home till today. I have regularly contacted with their customer care but still their is no help from their end. Kindly look into my concern and resolve it as soon

Orient Electric

from New Delhi, Delhi

Hi Pritam,

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric