[Resolved]  Orient Electric India — jamming wall fan

Address:New Delhi, Delhi, 110052

I bought a wall fan in aug 2017
That starts jamming on its own after 1 month use and keeps on running radomly after 1-2 hour gap
I have complained so many times even the technician have visited several times and repaired it with almost every part
They have changer switch
Motot
Fan
Regulator and many other parts
But still the fan does the same

I asked the dealer to give me replacement so they ask me to get written replacement from the technician which the executives now deny that they won’t give any written replacement paper even if you want the service or not
They just keep fooling around keeps on adding used and old parts to your fan saying now its ok and you have to call them again
Fed of their service and the workers
Dont buy the most # products are from orient electric
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Aug 14, 2021
Complaint marked as Resolved 
I have thrown the fan from the window to the dumpster and thats where the whole company belongs
Orient Electric India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi

We regret the inconvenience caused to you. We would request you to kindly share your contact details and the complaint no. so that we can escalate the issue further.

Thanks,
Team Orient Electric
Aapki company k fan ka capastor damage ho gya h .
Aapki company k service center m koi bhi persion call pic nhi kr rha h .
So plyz meri complent ko serious le kisi ko company k through bheje taaki hmari problm solve ho jaaye
Hi

We sincerely regret the inconvenience caused to you. We would request you to please share your contact details along with the complaint number with us. You can register the complaint by calling on our toll free number[protected]

Thanks,
Team Orient Electric

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    +91 11 4050 7000
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    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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