Orient Electric India — New orient fan not working no service from company despite raising complaint ticket

Dextersid1

from Mumbai, Maharashtra

Address:

400081

I have purchased a new Orient Fan written High Speed All over it.
Despite purchasing a new fan it functions like an old fan and doesn't work.

I had logged a complaint on the toll free number and they assured that the technician shall be available in 24-48 Hours.
Ticket Number : W[protected]

Despite several followups and regular calls no one has showed up yet and received a message from the company that the complaint ticket is resolved.

After calling up again they mentioned that again technician shall visit but now no one is bothered to even pick up the call.

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Orient Electric India customer support has been notified about the posted complaint.

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Comments

Imrj1973

from Himatnagar, Gujarat

C[protected]
C[protected]
Called many times, no response, its about a month now

SIJO RAJ

from Chennai, Tamil Nadu

Purchased a pedstrial fan, after the 3 months o[censored]se 2 times complained, how to trust your product in future, reallly i fedup with your product, please replace the fan and, please do need ful