| Address: | Panchkula, Haryana, 134112 | | Website: | Orient |
Hi
I want to register complaint against irresponsible behaviour of orient technicians in panchkula i bought cooler year ago and the last date is 20 may 2017 for warranty i register my first complaint on 8th may 2017 no response from any concern team. No body is ready to work properly firstly technician is asking for address and then warranty if we yes its in warranry then he said sir its not possible me to come to your service location we have to call multiple time and wait for long now a days family suffers a lot because of hot weather so please take course of action that the companies may respect cosumters and consumer law
ISSUE :- cooler fan is not moving properly and humming sound is coming up from the motor we have to rotate the fan by hand every time when we turning on
Second complaint :- 11 may 2017 no response
Third complaint :- 13 may 2017 i got response technician came and resolve the problem and after 3-4 again i got the same issue
Fourth complaint :- 17 may 2017 till date no response im still waiting for the technician
Regards
SUMIT DESOR
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We regret the inconvenience caused to you. We have forwarded the complaint details to the concerned team. Our team get in touch with you to resolve the issue as soon as possible.
For any further assistance please feel free to contact us at[protected] and email us at
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Regards,
Team Orient Electric