Orient Electric India — product is not working

Address:h no-105A,N block ,Gopal nagar ,Najafgarh ,New delhi-43, 110043

They installed the geyser on 22 october, the product stopped the veey next day, i have complaint about it nearly 6-7 times. Every time i talk to the customer care they tell me that the staff will be there the same day or the next day, but they never came. From last few days they are not even picking up my phone. Never gonna buy product from your company, neither will advice anyone about it.
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Orient Electric India customer support has been notified about the posted complaint.
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Company has committed to resolve complain No- C[protected] within 24 hours but after 4 day no response received. also talked to service center several time but not responded. Spoke to customer care 4-5 times but no resolution till now by 14/11/19. I need compensation for this negligence.

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    Orient Electric India Phone
    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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