Dear sir, i purchased a orient gas geyser 6l on 9 nov 2018. Before two months ago it create black smoke every time when i turn on the geyser. I file a complaint on 1 aug 2019 for its problem. The service center pick up the product on that day and tell me geyser will be install after 10 day. After two week i call back to service center, and they said that after 3 days product will install on your home. After that every time i call they said same answer "tommorow morning or tommorow evening" last 30 days i try to recover my product but nothing information get provided. Am irritated by the bad service of orient sercive center, and also my 45 days warranty loses during that period i use hot water on gas cylinder.
Was this information helpful?
No (0)
Yes (0)
Orient Electric India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Hard copy not recive my home address