Orient Electric India — product not delivered after repairing

Address:Bhasin Market, I/s Josan Market, Hall Bazar, Amritsar, Amritsar, Punjab, 143113

Dear sir, i purchased a orient gas geyser 6l on 9 nov 2018. Before two months ago it create black smoke every time when i turn on the geyser. I file a complaint on 1 aug 2019 for its problem. The service center pick up the product on that day and tell me geyser will be install after 10 day. After two week i call back to service center, and they said that after 3 days product will install on your home. After that every time i call they said same answer "tommorow morning or tommorow evening" last 30 days i try to recover my product but nothing information get provided. Am irritated by the bad service of orient sercive center, and also my 45 days warranty loses during that period i use hot water on gas cylinder.
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Policy no-211200/31/2020/178380
Hard copy not recive my home address

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    +91 11 4050 7000
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    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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