| Address: | Orient Electric 240, 1st Floor, Okhla Industrial Estate Phase - III New Delhi - 110 020 |
My name is mallayya From Vijayawada Andhrapradesh.
Recently I have purchased orient cooler from Flipkart to get better relaxation in this summer at my uncle house. They are oldage persons and they are not interested in AC thats a reason i have opted coller
Purchase details are
Ordered on 17th Mar and got delivered on 19th March. Purchased fir my uncle staying at Pedana Krishan District -521366.
Cooler is Orient electric 85 L Dessert cooler.
Name : V Mahadevamurthy
Contact : [protected] & [protected]
After receiving the cooler my uncle family went to other city for attending relatives function. After came back on 6th Apr when they started the cooler and surprisingly no cooling felt from the cooler and came to know that blower is not working. Immediately I raised a return request to flipkart but the return back policy time is already crossed and they suggested me to raise a complaint to orient electric as the machine is having the warranty.
On 8th Apr I have raised a complaint at your customer care [protected].
On 9th Apr your technician came and inspected the machine and saying that he will come back. From that time no response from the technician and answering my unckes call also.
New machine with out using single minit it's giving problem. I heared about ur services and opted ur brand because ur services are good. But surprisingly even After 15days of registering complaint also we have not got the solution.
After raiding the issue with the CEO technician came repaired and went.
And again from 10th of June the same issue came and even after raising the complaint at toll free number no one responded for repair
I wanna raise a dispute against orient electric for not giving service to customers even the item in warranty period and the items not performing as per their commitments and cheating customers Was this information helpful? | 
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