[Resolved]  Orient Electric — Induction TOP which is Under warrenty, is not getting repaired Ref no C[protected]

Address:

Kolkata, West Bengal

I have purchased a Induction Top on 1st Oct 2014 of model 1501/2. After few days it went off. After that I gave a complaint on 20th Oct 2014, Ref no C[protected] and service man came & repaired the machine on 21st Oct 2014. Next day again it went off and I called up customer care and they raised a new complaint Ref No -C[protected] . After that service man has called and told I need to wait for 10days as they need to change the parts which has to come from out of station. I waited 10 days and called multiple times to customer care, till no body has turned up till date 18th Nov 2014. I never thought of this type of service from a new company. Request you take this to the management, so that they can take necessary action to correct this. Thanks & Regards, Samir Nandi +91-[protected]