Orra Diamond Jewellery — employee behaviour with customer

Address:

400072

There is a sales women named seema kale at galleria, powai branch. She was very rude and arrogant with both her words and expression to me. I had gone there to buy gold coin on occasion of dhanteras, but she acted very rudely on asking 2-3 questions about product which i think any buyer would ask if the product is worth 20k. Not only it was restricted to that time, even post billing, she kept her temperament to the highest n being ruthless towards me. She didn't accept her mistake n was taunting till the time i left the store. Instead her manager came and apologies to me. I am really disappointed with this branch service and will never suggest anyone to go and buy the product from here where the employees are not trained to be polite and humble.