ORRA Diamond Jewellery Complaints & Reviews

I have booked one ring through your store situated at UG-7/LG-7, Saphire Heights, 12 A.B. Road, Scheme #54, Indore (M.P.) PIN 452001 and made an advance payment of Rs. 5000/-(Rupees Five thousand Only) against the said ring and the balance payment of Rs. 15, 481.54/- was required to be paid in installments.

I have communicated several times with your sales executive Ms Varsha to collect the balance payment but she told me...

Hello,

This is in reference to the recent purchase of diamond earrings we made at the Orra Koramangala Branch on December 3rd.
Once we selected the product, they informed us that the final price for jewellery was 40, 000, after checking the system.

The final price of jewellery after the Birthday discount (which we received in a separate message) was 36, 000, Final amount paid was 37080 (including GST)...

Hello Sir,
Design Solution, Malegaon

We worked for Orra Fine Jwellery, Pune in May 2023.
and we also got advance payment in my personal account Bhavesh Bafna Date. 12 May 2023 Rs. 70, 000/- My Total Bill RS. 104, 528 - 70, 000 = 34, 528 Pending.

But, Now I am sending The Bill My GST Registered Firm Anand Services and I am also declaring Design Solution Or Anand Services Both are My Firm Invoices....

Dear Team,

Due to most unprofessional and unpleasant behavior of your manager during and after ORRA exhibition in Yavatmal and not providing original bills during Exhibition, we are proceeding with cancelation of our purchases.

We went 3 days during your exhibition in Yavatmal but never handed an original bill for our purchase.

We have purchased below items during exhibition and now want complete...

I wanted to purchase a solitaire from Orra and had requested for a viewing of the diamond. They told me that I would not be able to view the diamond without paying an amount of 1 lakh. I was assured that this is just a deposit to arrange for the viewing of the diamond and if I don’t like the diamond the same would be refunded. Based on this assurance I paid the amount by credit card. When I closely inspected the certificate of the diamond...

Dear,
Kindly see as I went to 3b2 orra store for discontinue of kitty instead of closing kitty
They are making fool and told that we can't close kitty but that was written in emi book that you can discontinue anytime and used not given resolution so kindly heed on that matter.
Regards
Manmeet
[protected]...

Hello respected Anita mam,

I am requesting you to kindly pay back the extra money. Total bill amount -47243 amount I was asked to pay 47400 rs

Don't want credit note.
You can gpay on -[protected]
Amount - 157

Waiting for your reply.

my last email
Hello Team,

My I know why it is taking so much time for repay 157 rs??????????????

Also...

Hello respected Anita mam,

I am requesting you to kindly pay back the extra money. Total bill amount -47243 amount I was asked to pay 47400 rs

Don't want credit note.
You can gpay on -[protected]
Amount - 157

Waiting for your reply.

my second email
Hello Team,

My I know why it is taking so much time for repay 157 rs??????????????
br...

I was sold two kitties in the name of Rosy Trehan and Rani Bajaj around a year back by your store at Jalandhar and was told that I can redeem the same after 10 months for buying the diamond. Once the kitties got matured I approached the store for buying the solitaire studs for my wife as I’m the frequent buyer of solitaires from your store. To my utter surprise, I was told that I’ve to go for the jewellery only and no solitaires. My simple...

Dear Sir/Madam

This is to bring to your notice that I am a customer for Scheme GIS -18000, started in Aug 2022 at the Orra Diamond Jewellery, Bandra, Mumbai, store, Cust A/C No: C[protected]

I have been repeatedly having issues. I have aired my complaints and grievance innumerable times but these are not being addressed by the staff or the manager. Ultimately, I have raised a complaint on watsapp and was informed...

I had purchased KITTY draw scheme from orra showroom Ludhiana where I m supposed to invest 11k every month for 10 months But due to unexpected circumstances, I could not complete the scheme and could payup only for 1 months. Now, Orra is refusing to refund the aggregated amount of11000 and is forcing me to make a purchase/redeem this 100000. Is this fair/legal? . What can be done in this situation?

NAME:- RAJESH SHARMA
M...

We have requested for cancellation of our Desire Eternity Advance Jewellery Purchase Scheme on 15.07.2022, but there is no positive response to our several emails by the Bandra Orra Team.
We have even visited the Orra Bandra Stire on 30.09.2022 and met the Senior Store Manager in this regard.

Details:
Fw: Cancellation of Desire Eternity Advance Jewellery Purchase Scheme - Reminder- 3
V A.Manghnani br...

I am trying to contact Panjaguta showroom Hyderabad where I have started my scheme in December, 2021 and I paid regularly every month 5, 000 till August 2022 but it is very unfortunate that receipt are not receiving regularly as I am paying online so I have complain via coster services and to the store but till now my receipt not received whereas always they promise to send but fail to get it
I will appreciate for urgent action in...

One of your employee has done fraud with us ...

Simarjeet singh
[protected]
Area mohali

He has done fraud with us regarding amount 26045...
Plz help us to recover my money as I am in need of it......

Before 3 days we gone to orra dharampeth for purchasing necklace to my wife. one lady help us to. i dont know what pbm happen one big man use abusive language (mcbc) to staff and when we asked that lady she told our manager Mr.arjun and Mr.Rahul so we walked out from there, i think if the staff is not happy then how the customer...

I Bought a finger ring from Orra Vashi in 2019. I recently noticed one diamond was broken. I sent it to the shop and the sent it for Quality check. I was told the ring was hit hard somewhere and the diamond broke.I have never heard a diamond ring being so fragile. This makes me wonder what quality diamonds are being good used that they get broken like a glass? I have had no injuries on my hand and finger. So I can even recall when I hit something...

I had raised a complaint on 21st June also but did not hear anything from anyone. Hence, sending second mail.

Hi Team,

I have had enough of the experience I have been receiving since April. On 14th April 2022 I visited Orra Jewelry - Shop No 8 & 9, Laxmi Chambers, Dulhan Complex, 375, Laxmi Rd, Narayan Peth, Pune, Maharashtra 411030, India. I wanted to give a platinum ring costing Rs. 45, 000 as a present to...

I am ambar londhe. I have return the diamond ring on 6 April 2022 against cash back.. I have not received refund till the date... Approx one and half months is over but not getting amount agaist the returning ring. They told us some issues are there in head office but that issues are not solved till the date.. I don't know where problem is there.??? I am talking from indore and orra showroom placed in mg road.. Please refund my money back......

I started my kitty in orra in I lost my payment slip and they refuse to give my amount which I have given to them . Pathetic service ... Really bad...

I have depsoited Rs 18000/- on[protected] with ORRA Daimond Store Showroom No -190 Malviya Nagar Bhopal Madhya Pradesh.

They are not refunding my money and also not giving me any ornament against the deposited amount and asking me to keep the amount for 10 months and after that they will deduct 10% amount.

I narrated them my need and problems and urgency but they are not helping I am continuously going their...