Orra Diamond Jewellery — gold 22k chain.

Address:

Hyderabad, Andhra Pradesh, 110011

I have purchased this chain form hyderabad store for my wife and it the solder of the chain had broken immoderate after wearing it for 2hours. At home. So we went to orra and asked them to replace the lock as it’s of poor quality or give us the replacement or refund but the advisor mohammed ghouse suggested us that we will repair the lock and we promise it won’t happen for the next time. And will also send to ur home town which is new delhi after 10 days. So i just collected it as mention above form south extension orra store and saw the same lock was repaired and the store advisor there said it’s been done not to worry, about it. But as soon as the next day my wife wore it again and we were just boarding the merto the lock broke off and he chain fell on the tracks of it. What kind of pathetic quality product and service do u provide. It a loss to me. Because o[censored]r stupidity of not replacing the lock and repairing it by cheap quality. I also used a 3 grams thin chain with a proper lock at it was never been broken on a regular wear of 4years i want a replacement for it.