Orra Diamond Jewellery — Kitty bought at Jalandhar store

Address:

H402- Jalandhar heights part 1- Jalandhar

I was sold two kitties in the name of Rosy Trehan and Rani Bajaj around a year back by your store at Jalandhar and was told that I can redeem the same after 10 months for buying the diamond. Once the kitties got matured I approached the store for buying the solitaire studs for my wife as I’m the frequent buyer of solitaires from your store. To my utter surprise, I was told that I’ve to go for the jewellery only and no solitaires. My simple question is that DOES THE SOLITAIRE not COME UNDER THE PARLANCE OF DIAMOND? Approx Rs 3 lac of mine is at stake with your store. Kindly get my issue addressed. If the company has any such laws then why was I not sold the right product when the store knows that I’m not very keen for diamond jewellery and my interest is always in the solitaires. My request is to not underestimate me and my status as otherwise the company will lose its faith in me which I built over last 4-5 years over Tanishq. My phone number is [protected]