Orra Diamond Jewellery — refusal to provide break, up (making, charges platinum cost diamond cost) diamond ring

Address:

560048

I bought a diamond rimg worth 90000 at orra pheonix market city i asked them to redress the following issue which they didn't:
1) ring size 8 which was originally came as something less than 8. Upon asking them of getting it fixed they refused to do so and even refused to give a confirmation over mail or receipt.
2) i only got one tax recipient which just has mrp, no breakup was provided which is a norm for buying a jwellery (Nothing about the cost of platinum used, no mentioning of the cost of diamond, no mentiom making charges) i asked them to provide the same they refused saying its company policy not to do so. Upon asking to provide this in written or show me the policy that says that no cost breakup shall be provided, they even refused to do so.
I am feelin so cheated that even after investing almost a lakh of rupees and spending 6 hours of time at this store, this is what you get in return.
I need a swift redressal to this issue and i need to a complaint number so that i can take the same to consumer court for redressal.