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Ortel Communications Complaints & Reviews

www.ortelcom.com
2.1
Updated: Jul 17, 2022
Complaints 461
Resolved
190
Unresolved
271
Good! Ortel Communications values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ortel Communications step up their efforts to fully resolve all complaints 👍
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Ortel Communications reviews & complaints(461)

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S
Smrutiranjana Sahoo
Jul 17, 2022
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Issue of a New Connection

Address: 4th floor, Bhartia Tower Badambadi Cuttack Pin-753012

Dear Ortelconsumer,

Let you know that I have pay 500/- rs. A new ortel connection yesterday. He asked me a new connection afternoon, but still that not a single person connect my new connection.

Also yesterday and today no one receive my call, regarding this issue.

Kindly Follow up this Distributors and Solve my problem asap.

Best Regards,
Gagan
Mob no-[protected]...
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R
Rajiv3456
from Paradip, Odisha
Dec 13, 2021
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Customer care

Address: Coast guard Residential area nua bazar

Coustermer care no always switch off.
My internet services down 4 days ago...to many complains to paradeep office ...but no internet coming till date...this type of service always harrassed me......
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S
Sagarika1234
Dec 4, 2021
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Is there any support this company ever provide to his customers

Address: Badagada, Bhubaneswar

Tv not working from 6 Nov after changing set up box. Irrespective of thousands follow up no response from company and no support been provided. If this time this complain won't address, will be going to raise it in consumer court.thanks...
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P
Poojay636
from Bhubaneswar, Odisha
Nov 29, 2021
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Broadband wifi

Address: Bhubaneswar
Website: www.ortelcom.com

From almost one month wifi is not working 1st they took month bill payment and transaction if but later on they have stopped replying i have been trying to connect wth customer care but no reponse . Now i want to uninstall it and have my refund but they are scamming peopple like this....
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S
sarat999
Nov 22, 2021
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No internet for last 5 days

No internet from last 5 days. online light of modem is just blinking. worst service. customer care number can't be connected.
just taking money at right time. but no service.member id 01025126...
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S
Sarthak Biswal
Nov 21, 2021
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Star, and sony channels are not broadcasting

Address: Plot no.-269 , Sahid Nagar, Bhubaneswar

Since October, star and sony channels are not broadcasting in our television .pls resolve this problem as soon as possible....
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B
Bismay316
from Cuttack, Odisha
Nov 15, 2021
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WIFI is not working

Address: New Gamandia

Wifi is not working for past 4 days and I heard only update from support team that there is a hardware issue at backend.
But 4 days seriously we don't have wifi, so why we will choose your service....
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M
Manasswain73
from Cuttack, Odisha
Nov 6, 2021
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No signal message since last two days

Address: Mahanadivihar, Cuttack
Website: Ortel communication

Tv show s no signal since last two day though our payment is upto date.. If it continues then we should forced to opt for other tv channel and also this problem occurred frequently....
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P
Patwa Ayush
Nov 6, 2021
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No program

Address: Block-E/175, Sector-15, Rourkela, Odisha
Website: www.ortelcommunication.com

From 1-2 months many channels were not coming like star gold, star plus, UTV movies, etc. And then after 1-2 week set Max, sony, etc new channels were come instead of the lost channels. But from 1 week no program is coming. It's shows "no signal".
Please help me out or else I will throw out your ortel setup box and bought other company setup box...Hope you solve my problem ASAP....
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S
Santap Jena
Nov 6, 2021
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Over head cable

Address: Plot No, 1297/4838, Near Sani Mandir, Sastri Nagar, Unit-4, BBSR-1.

Sir, One pole of Ortlel and another pole of R-Jio erected jointly and touching my compound wall are posing threat to my life and property, Another pole of yours are only 6-7ft away. Some months ago a miscreant tried to reach my balcony by climbing up the poles, These two poles are in middle of my property. I request you to kindly shift it to the end of my compound wall near to your old one. R-Jio has agreed to shift its pole to the end of...
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M
madhusmita0202
Nov 1, 2021
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Channel Unavailable

Even though we are doing the full payment, the caber operator isn't making us avail all the channels we are paying for. In fact, 90% of the channels are not available to us. The toll free number is also not reachable....
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J
Jitendra Ku
from Puri, Odisha
Oct 30, 2021
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No Signal Issue

Address: Hatisala Lane, Lokanath Road, Puri-1

Sir my cust ID:[protected], there is no signal in our area since last 3 days but not a single one is there in ortel communication to solve the said issue.While contacting them every number of the office here at Puri, Odisha, even toll free customer care number also not responding.I just hate this type of company playing emotions of people.Request to take strong action against this type of mismanagement in service....
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R
Raamjee
from Talcher, Odisha
Oct 30, 2021
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No Signal for all channels in TV

Address: Paradeep, Paradeep, Jahatsinghpur

Dear Sir/Mam
My Membership number:01696335
Yesterday Night to till now no signal for all channels in my cable connection TV, So I request you to kindly solve soon as possible.

Regards
Rama Chandra Swain
Membership ID:01696335
Paradeep, Odisha
Mob:[protected]...
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M
Madhusmita Khuntia
from Bhubaneswar, Odisha
Oct 29, 2021
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Not getting the proper service

Address: Surya Nagar Bhubaneswar unit-7 , Odisha

We have paid our bill today from 12 pm and now it's 8.30 pm bt still we are not getting the connection of cable. This is not the 1st time we r facing this type of problem before tht many more times. They are not concious abt their services and they always pulling their customers into trouble. We r not getting the proper connection always. We had faced conection failed like situation max time in the month and getting the connection after 3/4...
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S
Sunilpuspa
from Rourkela, Odisha
Oct 29, 2021
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Channel is not activate

I always paid the bill ontime and i subscribe the STAR channel but i cann't see the star channel for a few days i called on customer care number many times but you didn't respond the call. is this your service? Just solve my problem or i will disconnect your connection....
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B
Bishnu Rout
Oct 29, 2021
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No signal found

There is no digital tv signal found in my provided Ortel tv setup box.
Consumer no-865029
I have tryed many times to lodge complaint through your toll free no. But no respose found....
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P
pradeep.jena
from Bhubaneshwar, Odisha
Oct 23, 2021
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Adding starsport

Address: GL-86. VSS Nagar. Bhubaneswar

Please add starsport...
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S
Srirama Subudhi
from Guskhara, West Bengal
Oct 21, 2021
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No signal and no resolution

Address: Berhampur

There is no signal for the past 10days . After complaining for 3 times also nothing is resolved . Is this how the service you provide ?

Customer ID - 1522351

No one from customer service also picks up our call....
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A
Aesthetic Spot
Oct 12, 2021
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Channel are not coming

It has been 13 days the star channels are not coming . We have also paid money . But this ortel Communication ( the worst communication ever ) . Just solve the issue nor we will complaint in police station. And we will ban ortel . Just solve within 5 days 😠...
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A
Abhijit.Kuna
from Burla, Odisha
Oct 9, 2021
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Broadband and Digital Cable disconnected since 10 days

Broadband and Digital Cable disconnected since 10 days. All channels from Star are blocked. Customer care number not responding....
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