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Ortel Communications Complaints & Reviews

2.2
Updated: Jul 17, 2022
Complaints 434
Resolved
189
Unresolved
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Ortel Communications reviews & complaints(434)

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S
Smrutiranjana Sahoo
Jul 17, 2022
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Address: 4th floor, Bhartia Tower Badambadi Cuttack Pin-753012

Dear Ortelconsumer,

Let you know that I have pay 500/- rs. A new ortel connection yesterday. He asked me a new connection afternoon, but still that not a single person connect my new connection.

Also yesterday and today no one receive my call, regarding this issue.

Kindly Follow up this Distributors and Solve my problem asap.

Best Regards,
Gagan
Mob no-[protected]
+1 photos
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    R
    Rajiv3456
    from Paradip, Odisha
    Dec 13, 2021
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    Address: Coast guard Residential area nua bazar

    Coustermer care no always switch off.
    My internet services down 4 days ago...to many complains to paradeep office ...but no internet coming till date...this type of service always harrassed me...
    Ortel Communications customer support has been notified about the posted complaint.
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      S
      Sagarika1234
      Dec 4, 2021
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      Address: Badagada, Bhubaneswar

      Tv not working from 6 Nov after changing set up box. Irrespective of thousands follow up no response from company and no support been provided. If this time this complain won't address, will be going to raise it in consumer court.thanks
      Ortel Communications customer support has been notified about the posted complaint.
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        P
        Poojay636
        from Bhubaneswar, Odisha
        Nov 29, 2021
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        Address: Bhubaneswar
        Website: www.ortelcom.com

        From almost one month wifi is not working 1st they took month bill payment and transaction if but later on they have stopped replying i have been trying to connect wth customer care but no reponse . Now i want to uninstall it and have my refund but they are scamming peopple like this.
        Ortel Communications customer support has been notified about the posted complaint.
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          S
          sarat999
          Nov 22, 2021
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          No internet from last 5 days. online light of modem is just blinking. worst service. customer care number can't be connected.
          just taking money at right time. but no service.member id 01025126
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            S
            Sarthak Biswal
            Nov 21, 2021
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            Address: Plot no.-269 , Sahid Nagar, Bhubaneswar

            Since October, star and sony channels are not broadcasting in our television .pls resolve this problem as soon as possible.
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              Bismay316
              from Cuttack, Odisha
              Nov 15, 2021
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              Address: New Gamandia

              Wifi is not working for past 4 days and I heard only update from support team that there is a hardware issue at backend.
              But 4 days seriously we don't have wifi, so why we will choose your service.
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                M
                Manasswain73
                from Cuttack, Odisha
                Nov 6, 2021
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                Address: Mahanadivihar, Cuttack
                Website: Ortel communication

                Tv show s no signal since last two day though our payment is upto date.. If it continues then we should forced to opt for other tv channel and also this problem occurred frequently.
                Ortel Communications customer support has been notified about the posted complaint.
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                  P
                  Patwa Ayush
                  Nov 6, 2021
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                  Address: Block-E/175, Sector-15, Rourkela, Odisha
                  Website: www.ortelcommunication.com

                  From 1-2 months many channels were not coming like star gold, star plus, UTV movies, etc. And then after 1-2 week set Max, sony, etc new channels were come instead of the lost channels. But from 1 week no program is coming. It's shows "no signal".
                  Please help me out or else I will throw out your ortel setup box and bought other company setup box...Hope you solve my problem ASAP.
                  Ortel Communications customer support has been notified about the posted complaint.
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                    S
                    Santap Jena
                    Nov 6, 2021
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                    Address: Plot No, 1297/4838, Near Sani Mandir, Sastri Nagar, Unit-4, BBSR-1.

                    Sir, One pole of Ortlel and another pole of R-Jio erected jointly and touching my compound wall are posing threat to my life and property, Another pole of yours are only 6-7ft away. Some months ago a miscreant tried to reach my balcony by climbing up the poles, These two poles are in middle of my property. I request you to kindly shift it to the end of my compound wall near to your old one. R-Jio has agreed to shift its pole to the end of my compound wall very shortly. They have also agreed to carry your cables with their pole, if your team can shift your cables from your old pole to R-Jio's pole.
                    Kindly cooperate,
                    With Regards.
                    Er, Santap Kumar Jena.
                    Plot No, 1297/4938, Near Sani Mandir, Sastri Nagar, Unit-4, BBSR-1.
                    Mob [protected].
                    +1 photos
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                      madhusmita0202
                      Nov 1, 2021
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                      Even though we are doing the full payment, the caber operator isn't making us avail all the channels we are paying for. In fact, 90% of the channels are not available to us. The toll free number is also not reachable.
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                        Jitendra Ku
                        from Puri, Odisha
                        Oct 30, 2021
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                        Address: Hatisala Lane, Lokanath Road, Puri-1

                        Sir my cust ID:[protected], there is no signal in our area since last 3 days but not a single one is there in ortel communication to solve the said issue.While contacting them every number of the office here at Puri, Odisha, even toll free customer care number also not responding.I just hate this type of company playing emotions of people.Request to take strong action against this type of mismanagement in service.
                        Ortel Communications customer support has been notified about the posted complaint.
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                          R
                          Raamjee
                          from Talcher, Odisha
                          Oct 30, 2021
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                          Address: Paradeep, Paradeep, Jahatsinghpur

                          Dear Sir/Mam
                          My Membership number:01696335
                          Yesterday Night to till now no signal for all channels in my cable connection TV, So I request you to kindly solve soon as possible.

                          Regards
                          Rama Chandra Swain
                          Membership ID:01696335
                          Paradeep, Odisha
                          Mob:[protected]
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                            Madhusmita Khuntia
                            from Bhubaneswar, Odisha
                            Oct 29, 2021
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                            Address: Surya Nagar Bhubaneswar unit-7 , Odisha

                            We have paid our bill today from 12 pm and now it's 8.30 pm bt still we are not getting the connection of cable. This is not the 1st time we r facing this type of problem before tht many more times. They are not concious abt their services and they always pulling their customers into trouble. We r not getting the proper connection always. We had faced conection failed like situation max time in the month and getting the connection after 3/4 days.
                            Ortel Communications customer support has been notified about the posted complaint.
                            Oct 29, 2021
                            Updated by Madhusmita Khuntia
                            We want our cable connection at the proper time
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                              S
                              Sunilpuspa
                              from Rourkela, Odisha
                              Oct 29, 2021
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                              I always paid the bill ontime and i subscribe the STAR channel but i cann't see the star channel for a few days i called on customer care number many times but you didn't respond the call. is this your service? Just solve my problem or i will disconnect your connection.
                              Ortel Communications customer support has been notified about the posted complaint.
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                                B
                                Bishnu Rout
                                Oct 29, 2021
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                                There is no digital tv signal found in my provided Ortel tv setup box.
                                Consumer no-865029
                                I have tryed many times to lodge complaint through your toll free no. But no respose found.
                                Ortel Communications customer support has been notified about the posted complaint.
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                                  pradeep.jena
                                  from Bhubaneshwar, Odisha
                                  Oct 23, 2021
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                                  Address: GL-86. VSS Nagar. Bhubaneswar

                                  Please add starsport
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                                    S
                                    Srirama Subudhi
                                    from Guskhara, West Bengal
                                    Oct 21, 2021
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                                    Address: Berhampur

                                    There is no signal for the past 10days . After complaining for 3 times also nothing is resolved . Is this how the service you provide ?

                                    Customer ID - 1522351

                                    No one from customer service also picks up our call.
                                    Ortel Communications customer support has been notified about the posted complaint.
                                    Oct 22, 2021
                                    Updated by Srirama Subudhi
                                    Got a email saying that I will be contacted and my problem will be resolved within several day...what a joke on the service!!!
                                    Oct 22, 2021
                                    Updated by Srirama Subudhi
                                    Ortel service is really a joke!!!
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                                      A
                                      Aesthetic Spot
                                      Oct 12, 2021
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                                      It has been 13 days the star channels are not coming . We have also paid money . But this ortel Communication ( the worst communication ever ) . Just solve the issue nor we will complaint in police station. And we will ban ortel . Just solve within 5 days 😠
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                                        Abhijit.Kuna
                                        from Burla, Odisha
                                        Oct 9, 2021
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                                        Broadband and Digital Cable disconnected since 10 days. All channels from Star are blocked. Customer care number not responding.
                                        Ortel Communications customer support has been notified about the posted complaint.
                                        Oct 09, 2021
                                        Updated by Abhijit.Kuna
                                        My consumer I'd 00310830
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