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Ortel Communications Complaints & Reviews

2.2
Updated: Jul 17, 2022
Complaints 434
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189
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Ortel Communications reviews & complaints page 3

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C
cicada
Nov 24, 2020
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I have taken this new Ortel broadband connection but from the day one out of 24hours a day only 10-15 minutes internet is coming and rest of the time it's offline. I have reached the local Ortel office via both cell phones and also visited physically but no one is coming to fix the issue.
It's very frustrating as I am an IT employee and my work is being heavily impacted by this.

I ma paying 500 rupees per month for the service but even I am not getting 1ruppes of service from the brand.
Ortel Communications customer support has been notified about the posted complaint.
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    C
    cicada
    Nov 20, 2020
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    Address: Paradeep

    I have taken a new connection but the installation is incomplete.The technician just test the modem and left it hanging near window saying will be back tomorrow for proper setup.Its been almost a week now and he is not responding the phone.
    WORST SERVICE EVER.
    Ortel Communications customer support has been notified about the posted complaint.
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      C
      cicada
      Nov 20, 2020
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      Address: Paradeep

      I have taken a new connection last week and from day one internet is going down everyday morning and sometimes its offline for whole day.I have called the ortel person but they are very rude and disconnecting phone by saying restart the modem.I have taken 10mbps plan but internet speed is below 1mbps .

      Location:- Paradeep
      Odisha
      Telephone No:- [protected]
      Ortel Communications customer support has been notified about the posted complaint.
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        S
        Suprit sahu
        Oct 14, 2020
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        Address: Jyotinagar4th lane ,near new bustand Berhampur,ganjam-01 ,odisa

        Please send any one to my home to check my connection. I have lots of online work that i cant able to do.
        Net connection is not proper and there is no speed internet.
        Ortel Communications customer support has been notified about the posted complaint.
        My customer ID is -1930089
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          S
          sukantamishra1
          Oct 12, 2020
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          Address: N-5, 203, IRC village, Nayapalli, Bhubaneswar

          Internet services not functioning since yesterday i.e 11th October 2020 morning having the consumer no 01786648
          Ortel Communications customer support has been notified about the posted complaint.
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            Gopalkrushna Acharya
            Sep 24, 2020
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            Address: Gopalkrushna Acharya,plot no..143/8910,Near Laxminarayan Temple,Chakeisiani,RasulgarhBhubaneswar

            Due to broadband failure i couldn't remit the online payment in time. I am regular customer having consume number 1065822. Today my connection was lost. Kindly do the needful so that i can remit the due.
            Ortel Communications customer support has been notified about the posted complaint.
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              G
              Ganeswar Mahanta
              Aug 28, 2020
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              Address: D/41-Sector.1.Rourkela

              ନେଟ ଆସୁନାହିଁ ଦୟାକରି ଟିକେ ଦେଖିବେ।
              Ortel Communications customer support has been notified about the posted complaint.
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                A
                Atmaram Muduli
                from Mumbai, Maharashtra
                Aug 24, 2020
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                Any of the customer care number or nodal office number not working. Customer care number is not answered and disconnects. (I am trying since last one week). Nodal officer number is invalid.
                Ortel Communications customer support has been notified about the posted complaint.
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                  P
                  prem pattnaik
                  Aug 20, 2020
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                  Website: www.ortelcom.com

                  I have already paid my bill for month of AUG 2020 today on 20th AUGUST 2020. But its not showing on my profile page. Transaction was successful. I don't know why its not updated. I won't pay even 1 rupees extra if next month bill comes with added amount of this month bill. I have already paid and in my bank statement it shows amount debited.

                  My ortel consumer id is 01096967.
                  Ortel Communications customer support has been notified about the posted complaint.
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                    D
                    DebabrataSahoo123
                    from Balasore, Odisha
                    Aug 18, 2020
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                    I am Debabrata Sahoo, and my consumer number is 01927854. I installed a new net connection on 13th August, and since that day I have been unable to use the internet. the modem wont connect to a device two metres away and when I sit in the next room, it doesn't even show on avaliable networks. Ortel I s one of the worst companies when it comes to service provide and customer services. Kindly take this into account and help me Otherwise return my money and tke the modem back.
                    Ortel Communications customer support has been notified about the posted complaint.
                    Aug 22, 2020
                    Updated by DebabrataSahoo123
                    It has been more than 3 days now and nobody from the ortel company has visited us or has resolved the issue. It is one of the worst companies. and keeps robbing its custromers of moneey. Kindly file a court case against this company and shut it down.
                    Aug 26, 2020
                    Updated by DebabrataSahoo123
                    It has been more than 10 days now and nobody from the ortel company has visited us or has resolved the issue. It is one of the worst companies. and keeps robbing its custromers of moneey. Kindly file a court case against this company and shut it down.
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                      D
                      Dhyana
                      Aug 7, 2020
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                      M n number[protected]
                      Mig82 pokhariput anantvihar phase iii
                      Ortel Communications customer support has been notified about the posted complaint.
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                        S
                        shyam452
                        Aug 1, 2020
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                        Address: ABHISHEK APARTMENT PLOT-729,First Floor Sahid Nagar

                        Respected Madam/Sir
                        i would like to inform you that we want to disconnect our internet connection from Ortel Communications.Please ensure us that our broadband connection is disconnected and inform the local technician to attend us soon to avoid any charges.

                        With Regards,
                        S.S MOHAPATRA
                        Customer ID no-11079
                        Bhubaneswar-751009
                        Odisha
                        Ortel Communications customer support has been notified about the posted complaint.
                        Aug 01, 2020
                        Updated by shyam452
                        Respected Sir/Madam,
                        I would like to request you for disconnection of internet service against consumer no[protected] dated from 1.08.2020 .

                        With Regards,

                        S..S Mohapatra
                        Bhubaneswar-751109
                        Odisha
                        ORTEL COMMUNICATION BBSR
                        Dear sir,
                        I have lodge complain about ortel broad band and ortel digital as no signal and modem off line
                        from 29th sept.21 by on line and physically art ROURKELA Ortel Office.till now[protected]my
                        problem has not resolved .At Rourkela the staffs only collect money from customer not sent
                        technician solve cunsumer s complaint .Kindly resolve my problem as soon as possible.
                        PRAVAKARA BEHERA
                        ROURKELA
                        Broad band No-1119285
                        Digital No -1847913
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                          Mahesh5078
                          Jul 7, 2020
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                          Address: Jaydev Vatika, Bhubaneswar

                          I applied for ortel fiber they told me they install within a week it's been more than 25 days, in between that time some technician call and told me they will install tomorrow, but their tomorrow is not coming till now, yesterday another technician call me and promised me they will install today, now they are not responding. They don't receive my call, if i got another call from your technician i will file harrasent case against ortel
                          Ortel Communications customer support has been notified about the posted complaint.
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                            saisanthosh veluguri
                            Jul 7, 2020
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                            Address: Miryalaguda

                            Hello, we have been using ortel communications as a cable network for running television. Hardly this cable networks for 10days and we have been billed for the entire month. Numerous complaints has been raised and no resolutions from the provider end. More over the provider infact taunt us in very rude language, they are very demanding when it comes to collecting the fee. Consumer number : 01340641/c0037796. Kindly take a strict action on this poor service provider
                            +2 photos
                            Ortel Communications customer support has been notified about the posted complaint.
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                              Sreechandan Pradhan
                              from Hyderabad, Telangana
                              Jun 22, 2020
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                              Address: Odisha

                              I have asked for a new internet connection in badakhemundi street at the beginning of the month. They took money and after 15 days someone came and placed the modem. Since then no internet till now but they are telling your service is activated.

                              The helpline number is not working and the guy who took the money is not picking up. I have tweeted this issue but still no help.
                              Ortel Communications customer support has been notified about the posted complaint.
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                                R
                                Res Hab
                                May 21, 2020
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                                Address: Rourkela

                                It's been three days since my broadband has gone offline and each day i have lodged a complaint for it. But no action has been taken to resolve it. I request ortel com to resolve the issue in the best possible time. As everyone requires internet these days for their living. Please resolve the problem as soon as possible.
                                Membership number : 00990342
                                Ortel Communications customer support has been notified about the posted complaint.
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                                  Jigyanshi
                                  May 4, 2020
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                                  I am having no signal since 2 days and also ur cable wire has been cut by some other cable network and during this time we need tv network but there is no technician came.. Worst service.in our locality every irrelevant member are getting no signal on their tv. And ur companies customer care is also not responding and there is no technician also come to resolve this. We need to resolve that.in this lock down period it is necessary for everyone to stay connected to the tv network and your company is not responding this time
                                  Ortel Communications customer support has been notified about the posted complaint.
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                                    D
                                    Debasis Royy
                                    from Mumbai, Maharashtra
                                    Apr 26, 2020
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                                    Address: Visisen Road, ADM Square, Manikhamb, Balasore, 756001

                                    Ortel communications ltd, baleswar branch has bill collectors, who come door to door to collect cable tv bills. After paying 2 months of bill the field guy said he will give receipt after collection from next door. After waiting for the whole day without getting the bill when i called him, he refused to give receipt. When i complained at their office regarding this, they also refused to do so and said we don't know the guy, where as he was the regular guy (Pappu).
                                    Now when i am trying to pay bill through online, its's showing 2 months pending payment. They disconnected the cable connection as well and not picking my ccalls.
                                    Ortel Communications customer support has been notified about the posted complaint.
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                                      S
                                      Sharmilla Mohapatra
                                      Apr 25, 2020
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                                      Address: CDA Sector 10, Cuttack

                                      Sir, I have not yet received my membership number and i have no internet connection since 20 days n so i cant register a complain. plz do the needful. my CM MAC no is:[protected]
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                                        Deepaksingh91145
                                        from Mumbai, Maharashtra
                                        Apr 16, 2020
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                                        Address: C1 Chandrasekharpur, behind RMRC,BDA COLONY, Bhubaneswar Odisha india751016

                                        Ortel providing tv connection and i tried to contact to them but no one pick my calls, my customer id-1867451, i recharged on14th april 2020 still they are not updating my account and informing on my tv connection will cut soon, i have transaction details also please check it, if necessary then contact me name janardan singh, [protected], aerodrome bhubaneswar, odisha
                                        +1 photos
                                        Ortel Communications customer support has been notified about the posted complaint.
                                        Apr 17, 2020
                                        Updated by Deepaksingh91145
                                        Someone called me and asked me about my personal information so I just blocked him and he was saying he was from ortel out of Odisha his phn no-[protected]
                                        Apr 17, 2020
                                        Updated by Deepaksingh91145
                                        He called from this no-[protected]
                                        Apr 23, 2020
                                        Updated by Deepaksingh91145
                                        Resolved
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