Submit a Complaint
Claimed

Ortel Communications Complaints & Reviews

www.ortelcom.com
2.2
Updated: Jul 17, 2022
Complaints 434
Resolved
189
Unresolved
245
Good! Ortel Communications values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ortel Communications step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Ortel Communications

Having problems with Ortel Communications?

File a complaint and get it resolved by Ortel Communications customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Satellite, Cable DTH TV
Ortel Communications

Ortel Communications reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
cicada
Nov 24, 2020
Report
Copy

I have taken this new Ortel broadband connection but from the day one out of 24hours a day only 10-15 minutes internet is coming and rest of the time it's offline. I have reached the local Ortel office via both cell phones and also visited physically but no one is coming to fix the issue.
It's very frustrating as I am an IT employee and my work is being heavily impacted by this.

I ma paying 500 rupees per month for the service but even I am not getting 1ruppes of service from the brand.
Ortel Communications customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    cicada
    Nov 20, 2020
    Report
    Copy

    Address: Paradeep

    I have taken a new connection but the installation is incomplete.The technician just test the modem and left it hanging near window saying will be back tomorrow for proper setup.Its been almost a week now and he is not responding the phone.
    WORST SERVICE EVER.
    Ortel Communications customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      cicada
      Nov 20, 2020
      Report
      Copy

      Address: Paradeep

      I have taken a new connection last week and from day one internet is going down everyday morning and sometimes its offline for whole day.I have called the ortel person but they are very rude and disconnecting phone by saying restart the modem.I have taken 10mbps plan but internet speed is below 1mbps .

      Location:- Paradeep
      Odisha
      Telephone No:- [protected]
      Ortel Communications customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Suprit sahu
        Oct 14, 2020
        Report
        Copy

        Address: Jyotinagar4th lane ,near new bustand Berhampur,ganjam-01 ,odisa

        Please send any one to my home to check my connection. I have lots of online work that i cant able to do.
        Net connection is not proper and there is no speed internet.
        Ortel Communications customer support has been notified about the posted complaint.
        View replies
        My customer ID is -1930089
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sukantamishra1
          Oct 12, 2020
          Report
          Copy

          Address: N-5, 203, IRC village, Nayapalli, Bhubaneswar

          Internet services not functioning since yesterday i.e 11th October 2020 morning having the consumer no 01786648
          Ortel Communications customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Gopalkrushna Acharya
            Sep 24, 2020
            Report
            Copy

            Address: Gopalkrushna Acharya,plot no..143/8910,Near Laxminarayan Temple,Chakeisiani,RasulgarhBhubaneswar

            Due to broadband failure i couldn't remit the online payment in time. I am regular customer having consume number 1065822. Today my connection was lost. Kindly do the needful so that i can remit the due.
            Ortel Communications customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Ganeswar Mahanta
              Aug 28, 2020
              Report
              Copy

              Address: D/41-Sector.1.Rourkela

              ନେଟ ଆସୁନାହିଁ ଦୟାକରି ଟିକେ ଦେଖିବେ।
              Ortel Communications customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Atmaram Muduli
                from Mumbai, Maharashtra
                Aug 24, 2020
                Report
                Copy

                Any of the customer care number or nodal office number not working. Customer care number is not answered and disconnects. (I am trying since last one week). Nodal officer number is invalid.
                Ortel Communications customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  prem pattnaik
                  Aug 20, 2020
                  Report
                  Copy

                  Website: www.ortelcom.com

                  I have already paid my bill for month of AUG 2020 today on 20th AUGUST 2020. But its not showing on my profile page. Transaction was successful. I don't know why its not updated. I won't pay even 1 rupees extra if next month bill comes with added amount of this month bill. I have already paid and in my bank statement it shows amount debited.

                  My ortel consumer id is 01096967.
                  Ortel Communications customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DebabrataSahoo123
                    from Balasore, Odisha
                    Aug 18, 2020
                    Report
                    Copy

                    I am Debabrata Sahoo, and my consumer number is 01927854. I installed a new net connection on 13th August, and since that day I have been unable to use the internet. the modem wont connect to a device two metres away and when I sit in the next room, it doesn't even show on avaliable networks. Ortel I s one of the worst companies when it comes to service provide and customer services. Kindly take this into account and help me Otherwise return my money and tke the modem back.
                    Ortel Communications customer support has been notified about the posted complaint.
                    Aug 22, 2020
                    Updated by DebabrataSahoo123                     It has been more than 3 days now and nobody from the ortel company has visited us or has resolved the issue. It is one of the worst companies. and keeps robbing its custromers of moneey. Kindly file a court case against this company and shut it down.
                    Aug 26, 2020
                    Updated by DebabrataSahoo123                     It has been more than 10 days now and nobody from the ortel company has visited us or has resolved the issue. It is one of the worst companies. and keeps robbing its custromers of moneey. Kindly file a court case against this company and shut it down.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dhyana
                      Aug 7, 2020
                      Report
                      Copy

                      M n number[protected]
                      Mig82 pokhariput anantvihar phase iii
                      Ortel Communications customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shyam452
                        Aug 1, 2020
                        Report
                        Copy

                        Address: ABHISHEK APARTMENT PLOT-729,First Floor Sahid Nagar

                        Respected Madam/Sir
                        i would like to inform you that we want to disconnect our internet connection from Ortel Communications.Please ensure us that our broadband connection is disconnected and inform the local technician to attend us soon to avoid any charges.

                        With Regards,
                        S.S MOHAPATRA
                        Customer ID no-11079
                        Bhubaneswar-751009
                        Odisha
                        Ortel Communications customer support has been notified about the posted complaint.
                        Aug 01, 2020
                        Updated by shyam452                         Respected Sir/Madam,
                        I would like to request you for disconnection of internet service against consumer no[protected] dated from 1.08.2020 .

                        With Regards,

                        S..S Mohapatra
                        Bhubaneswar-751109
                        Odisha
                        View replies
                        ORTEL COMMUNICATION BBSR
                        Dear sir,
                        I have lodge complain about ortel broad band and ortel digital as no signal and modem off line
                        from 29th sept.21 by on line and physically art ROURKELA Ortel Office.till now[protected]my
                        problem has not resolved .At Rourkela the staffs only collect money from customer not sent
                        technician solve cunsumer s complaint .Kindly resolve my problem as soon as possible.
                        PRAVAKARA BEHERA
                        ROURKELA
                        Broad band No-1119285
                        Digital No -1847913
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mahesh5078
                          Jul 7, 2020
                          Report
                          Copy

                          Address: Jaydev Vatika, Bhubaneswar

                          I applied for ortel fiber they told me they install within a week it's been more than 25 days, in between that time some technician call and told me they will install tomorrow, but their tomorrow is not coming till now, yesterday another technician call me and promised me they will install today, now they are not responding. They don't receive my call, if i got another call from your technician i will file harrasent case against ortel
                          Ortel Communications customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            saisanthosh veluguri
                            Jul 7, 2020
                            Report
                            Copy

                            Address: Miryalaguda

                            Hello, we have been using ortel communications as a cable network for running television. Hardly this cable networks for 10days and we have been billed for the entire month. Numerous complaints has been raised and no resolutions from the provider end. More over the provider infact taunt us in very rude language, they are very demanding when it comes to collecting the fee. Consumer number : 01340641/c0037796. Kindly take a strict action on this poor service provider
                            +2 photos
                            Ortel Communications customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sreechandan Pradhan
                              from Hyderabad, Telangana
                              Jun 22, 2020
                              Report
                              Copy

                              Address: Odisha

                              I have asked for a new internet connection in badakhemundi street at the beginning of the month. They took money and after 15 days someone came and placed the modem. Since then no internet till now but they are telling your service is activated.

                              The helpline number is not working and the guy who took the money is not picking up. I have tweeted this issue but still no help.
                              Ortel Communications customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Res Hab
                                May 21, 2020
                                Report
                                Copy

                                Address: Rourkela

                                It's been three days since my broadband has gone offline and each day i have lodged a complaint for it. But no action has been taken to resolve it. I request ortel com to resolve the issue in the best possible time. As everyone requires internet these days for their living. Please resolve the problem as soon as possible.
                                Membership number : 00990342
                                Ortel Communications customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jigyanshi
                                  May 4, 2020
                                  Report
                                  Copy

                                  I am having no signal since 2 days and also ur cable wire has been cut by some other cable network and during this time we need tv network but there is no technician came.. Worst service.in our locality every irrelevant member are getting no signal on their tv. And ur companies customer care is also not responding and there is no technician also come to resolve this. We need to resolve that.in this lock down period it is necessary for everyone to stay connected to the tv network and your company is not responding this time
                                  Ortel Communications customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Debasis Royy
                                    from Mumbai, Maharashtra
                                    Apr 26, 2020
                                    Report
                                    Copy

                                    Address: Visisen Road, ADM Square, Manikhamb, Balasore, 756001

                                    Ortel communications ltd, baleswar branch has bill collectors, who come door to door to collect cable tv bills. After paying 2 months of bill the field guy said he will give receipt after collection from next door. After waiting for the whole day without getting the bill when i called him, he refused to give receipt. When i complained at their office regarding this, they also refused to do so and said we don't know the guy, where as he was the regular guy (Pappu).
                                    Now when i am trying to pay bill through online, its's showing 2 months pending payment. They disconnected the cable connection as well and not picking my ccalls.
                                    Ortel Communications customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sharmilla Mohapatra
                                      Apr 25, 2020
                                      Report
                                      Copy

                                      Address: CDA Sector 10, Cuttack

                                      Sir, I have not yet received my membership number and i have no internet connection since 20 days n so i cant register a complain. plz do the needful. my CM MAC no is:[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Deepaksingh91145
                                        from Mumbai, Maharashtra
                                        Apr 16, 2020
                                        Report
                                        Copy

                                        Address: C1 Chandrasekharpur, behind RMRC,BDA COLONY, Bhubaneswar Odisha india751016

                                        Ortel providing tv connection and i tried to contact to them but no one pick my calls, my customer id-1867451, i recharged on14th april 2020 still they are not updating my account and informing on my tv connection will cut soon, i have transaction details also please check it, if necessary then contact me name janardan singh, [protected], aerodrome bhubaneswar, odisha
                                        +1 photos
                                        Ortel Communications customer support has been notified about the posted complaint.
                                        Apr 17, 2020
                                        Updated by Deepaksingh91145                                         Someone called me and asked me about my personal information so I just blocked him and he was saying he was from ortel out of Odisha his phn no-[protected]
                                        Apr 17, 2020
                                        Updated by Deepaksingh91145                                         He called from this no-[protected]
                                        Apr 23, 2020
                                        Updated by Deepaksingh91145                                         Resolved
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Trans Media Network
                                          1
                                          (6)
                                          Sun NXT
                                          1
                                          (222)
                                          NDTV
                                          1.3
                                          (123)