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FastWay Transmission Complaints & Reviews

www.fastway.in
1.2
Updated: Feb 3, 2025
Complaints 469
Resolved
109
Unresolved
360
So far, so good. FastWay Transmission is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope FastWay Transmission will keep up the work and continue to help more customers with their concerns even better 🤝
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FastWay Transmission reviews & complaints(469)

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P
praveen30lucky
from Baddi, Himachal Pradesh
Feb 3, 2025
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Fastway poor service

Address: Badi

I am writing to express my extreme dissatisfaction with the consistently poor quality of cable services provided by Fastway Cable in the Baddi area. As a long standing customer with customer id no 100448 & box no 0X4C0D563E, I have been experiencing frequent service issues with Fastway cable service. After every 3-4 day my cable does not work. On 31st Jan, 2025 I sent an email to your customer care email id regarding cable not working. After...
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Shashi Kumar Monu
from mohali, Punjab
Dec 5, 2024
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My cable not working from last 6 months

Address: #131, Dashmesh colony, balongi.

We would like to inform you that my Complaint with Ticket no. [protected] *
not resolved yet...
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Arsh0809
from Ludhiana, Punjab
Jun 14, 2024
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When the operator came to take the payment of this month, I gave him the payment of 4 paid channels which I wanted to get operated on my Set top box. He took the payment but didn't turn those channels on. It's been 2 days now. I'm calling him but he isn't picking the calls.
FastWay Transmission customer support has been notified about the posted complaint.
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    D
    Deepak.deep
    from Jalandhar, Punjab
    Jul 23, 2023
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    Address: Vill Nihalgarh teh Phagwara district kapurthala

    MAC 08803926C5BF
    Error 104
    I called many time to customer care but they reply one massage send to your mobile number but i didnot get any massage i also pay advance so local operator didn't recive my call or tell me that i can solve this but i never get any response.
    FastWay Transmission customer support has been notified about the posted complaint.
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      A
      Anshusharam
      Jul 9, 2023
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      All channels show 104- signal not found
      FastWay Transmission customer support has been notified about the posted complaint.
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        I
        Inderpreet.singh24
        from Amloh, Punjab
        May 24, 2023
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        Address: Punjab
        Website: [email protected]

        My cable is not working from 13 may. Local operator has registered my complaint but I did not get any solution and now he is not picking up my call. Moreover, when I called on the customer care number, one of your executive cut the call in the middle of the conversation and other two executives gave the complaint number and said that issue would resolve in 1 hour but nothing has been done. . I am not satisfied with the service provided by your customer care department. Therefore, I want to discontinue with both cable and wifi service. I want my refund.
        [protected]@fastway.in te mail v kri koi reply nhi aya.upro miss behave karde o
        FastWay Transmission customer support has been notified about the posted complaint.
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          N
          Neha Nakai
          May 23, 2023
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          I have shifted my apartment to another place at a distance of 1km only, and the cable operator is asking for extra charges for installation...
          FastWay Transmission customer support has been notified about the posted complaint.
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            K
            [email protected]
            Dec 14, 2022
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            No signal E-104 error

            Address: H No. 174/B, Sector 14 PU campus

            This error is showing since morning i have submit a complaint on[protected] and also called to local operator but they are not picking phone. But problem is not resolved till now. Customer service is very poor in our area....
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            9
            9418077086
            from Shimla, Himachal Pradesh
            Oct 16, 2022
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            Address: Middle bazaar shimla

            Please dissconnect my connection
            FastWay Transmission customer support has been notified about the posted complaint.
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              R
              rohit8322
              from Pathankot, Punjab
              Aug 4, 2022
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              We are working people in the night shifts, and internet is down between working hours, I dont know why, please have a look and resolve this issue, otherwise I will change my connection.
              FastWay Transmission customer support has been notified about the posted complaint.
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                L
                Lord Of Storm
                Jul 15, 2022
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                Address: New Amritsar, Amritsar

                Cable doesn't work from last 3 months. We have reported this issue to cable operator of ou area, but they always answer that they will resolve the issue. But there is no result. From 2, 3 days they have stop picking our phone.
                We have paid in advance for one year.
                We want the refund so that's why we shouldn't disturb them everyday for complaining. Please get the money refund because money doesn't come for free.
                +1 photos
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                  G
                  Govind Gazta
                  from Shimla, Himachal Pradesh
                  Jul 8, 2022
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                  Address: Shimla,
                  Website: Fastway

                  Dear Sir/Madam

                  I have maintained your fastway cable conection under set box no.MAC [protected]E7 &Mob.[protected] at, Mehli Shimla.I have paid your monthly dues on well time to your operator but"109" Error message is reflected on my TV screen.I already take up the matter on Sunday with your Shimla team and your area operator but issue is still pending.I am frequently calling your area operator Mr.Vikesh Kumar but he didn't pick my call. Therefore you are requested to instruct your area operator to resolve the issue tomorrow otherwise I will go the consumer court .
                  Show quoted text

                  Regards

                  Govind Gazta
                  [protected]
                  FastWay Transmission customer support has been notified about the posted complaint.
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                    H
                    harishvirmani
                    from shahabad markanda, Haryana
                    Jul 3, 2022
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                    Address: #237/12 station majri shahabad markanda

                    Dear Sir
                    I am facing problem from fastway channel again & again.

                    I also called my local cable operator but he is not responding.

                    Recently i had registered my complaint regarding non-working of my cable.Today i called again, but problem is same.They are giving time again. I told to attendant that i will file complaint in consumer court against this harassment.

                    This problem was also in every month . that time it was sorted out after five days.

                    Thanks With Regards

                    Harish Chander Virmani
                    FastWay Transmission customer support has been notified about the posted complaint.
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                      P
                      parvaan
                      from Amritsar, Punjab
                      Jun 15, 2022
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                      Address: rattan nagar

                      Fastway channels are not properly working.after 3 -4 days there is fluctuation in tv channels not properly working.behiour of local cable operator is very bad.dont have any sense.
                      FastWay Transmission customer support has been notified about the posted complaint.
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                        K
                        Kartik Patani
                        May 15, 2022
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                        Address: H.NO. 1211/8, GALI BHATHI WALI, NIMAK MANDI, AMRITSAR

                        A new sports channel has been introduced, Sports 18..It is not available on Fastway.As many important sports events will be broadcasted on this channel, please make it available on the STB plan as soon as possible
                        FastWay Transmission customer support has been notified about the posted complaint.
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                          A
                          Ashok0481
                          May 4, 2022
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                          I sold my old Car and Buy new Car. I request to closure of old Fast tag and it's Closed but 1000 balance is still there when I talk to customer care for my refund then they told u have to buy new NHAI Fast tag...But when I went to toll plaza to buy new fast tag they told that now NHAI Fast tag is closed... They are not selling...and I told this to customer care..teh said you have to buy fast tag from Bharat petrol pump...but Bharat petrol pump refused that and said they are not selling tags...so unfortunately I have to buy ICICI Bank fast tag . Please resolve my issue and Refund my Rs.1000 ASAP
                          FastWay Transmission customer support has been notified about the posted complaint.
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                            A
                            aggarwalmehul20
                            from Jalandhar, Punjab
                            Apr 24, 2022
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                            Address: 121, Thakur singh colony

                            Very Very bad service of fastway. I am totally disappointed. Now total 1 week over and my cable does not works and also my area local fastway cable operator bahavior is very bad. He says me to submit monthly rent of cable but i already submitted it. Now i think they where frauding us.
                            FastWay Transmission customer support has been notified about the posted complaint.
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                              H
                              Harinder ae
                              Apr 22, 2022
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                              Address: Fastway transmission

                              My fastway cable has not been working since last 4 hours. I regestered a complaint but nobody bothered. Very shameful and poor service
                              FastWay Transmission customer support has been notified about the posted complaint.
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                                P
                                Parmeetkaur
                                Apr 21, 2022
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                                Fastway Setup Box not working

                                My registered complaint number with fastway is 16042022C5137850 and i'm following fastway on customer care number [protected] from last 10 days for replacement of setup box which is not getting powered on. They always revert back when talk to them that they will resolve the issue in 4 to 6 hrs. But no one is visiting for the replacement of setup box. It is now almost 10 days and we are fedup with fastway service. Kindly intervene to provide...
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                                Davinder Dev
                                from Jammu, Jammu and Kashmir
                                Apr 15, 2022
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                                Address: Davinder Kumar street no. 4 Kanda colony sirsa 125055

                                My cable connection has been disconnected by local cable operator sirsa on my request. Now he has refused to refund security money i.e. Rs.1500/- already deposited with him in cash at the time of installation of cable connection. The set top box is still in my custody in working condition. I want my full security money back. My VC no. Is 81176495 STB ID 4C013C57.
                                FastWay Transmission customer support has been notified about the posted complaint.
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