FastWay Transmission Customer Care
Fastway Transmission Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
250
COMPLAINTS

FastWay Transmission Customer Care

Fastway Transmission Pvt. Ltd.

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Address
Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002
Landmarks:Near E.P.F. Building

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
79
down
34

Phone:
Phone:
+91 92 1709 2170
[Customer Care]
up
46
down
30
+91 16 1468 4108
[Nodal Officer]
up
18
down
23

Additional info
Customer satisfaction rating
1%
Complaints
250
Pending
2
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

FastWay Transmission related photos (20)

FastWay Transmission Complaints & Reviews

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FastWay Transmission — worst cable network

 Ravi322516@gmail.com on Jul 18, 2017
Hello i just want to tell that i m facing problem with fastway cable. Cable is not coming properly and the cable operator come every month and get his bill of cable.
Every time i tell him to do something he never solve my problem so that there is no issue with the cable. Even i have mailed to the customer care of fastway but still they are not able to solve my problem. There infrastructure is not proper and when we call the local cable operator he argues with us....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — No network increase charge every month

 abhay rana. on Jul 14, 2017
Shimla fastway cable signal is much poor then bager. Every month increase cable charge. And half of tha month no signal atall. When you tried to call them they never picup and they don't have any solution. Its weaste of money. Dont weaste your time and get set lite connection. When am calling to customers service they tell me call tha your operator but they never picup call every month come and get money like same less people and not provide good quality last 2 month they increase there price in2 time but tha quality of products is 0 don't want this and in future i want to get a dish tv or videocon...
Complaint comments  Read comments Complaint category Entertainment and Recreation

FastWay Transmission — Complaint pendency from 1 month : request to provide qos

 mrskmittal on Jul 13, 2017
Dear sir
Greetings for the day!

I want to bring your kind attention that my name is satish mittal, patiala -147002 (Punjab) i am having fastway cable tv services at my residence via stb mac no. 08-80-39-2e-74-1a (White cisco box) from cable operator of the area supplied by dealer/franchiser mr. Bobby for many years. My cable connection is not working properly since 9 june, 2017. Channels are getting freeze and many channels displaying '104' not signals messages. I have repeatedly lodged the concern to the complaint centre. Complaint no 09062017w083928 assigned to me. It’s...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Not enough speed

 Shaleen Gupta on Jun 29, 2017
Me and my brother live at first floor and ground floor respectively..he is getting a speed of 7mbps and I am getting roughly 1 mbps for the same plan that is for 499..I called the customer care and told them about this issue..they don't understand and keep cramming that sir please upgrade your plan, pay 200 more you will get this and that..poorest service.....
Complaint comments  Read comments Complaint category Broadband

FastWay Transmission — No service from Last 36 hours and pathetic solutions on phone

 MandeepSinghGera1973 on Jun 24, 2017
I have been complaining in regards to my box from Fastway which is not working since 36 hrs from now, they have issued complaint number on 23 june and I received message at 1.50 pm as CRN- CR - 1013919525, your complaint number 23062017W182558 will be resolved in 4-8 working hours by m/s Simrandeep singh ph no 9988450270. this phone 9988450270 is of cable operator of my area which is switched off and repeatedly calling till 11 pm in night was switched off. There is no solution to issue and if called on phone after 2 to 3 repeated attempts on 92170 - 92170, they say that your attempts to reach have...
Complaint comments  Read comments Complaint category Home & Garden

FastWay Transmission — Fraudulent set top box

 Sudhir Pandit on Jun 15, 2017
Fastway and there franchisee deactivated our set top box we are complaint then they told us ur box is not working its replacing by new set top box price, but our box is ok only deactivated by fastway and there franchisee its fraud and blackmailing, also these all set top box provide us fully third c;lass chinees as साँप को दूध पिलाना working policy we observe fastway growth on fraudant........
Complaint comments  Read comments Complaint category Entertainment and Recreation

FastWay Transmission — Some channels are not working from last month

 deep3467 on Jun 10, 2017
I already submit a complaint at your complaint no. On 4june 2017 & 8june 2017 but i got no response from there.. They told that you have to contact local distributer.. But i got null response there too.

My issue is that some of the channels are not viewing like dd1, dd rajyasabha, ndtv etc..

I have faced this issue from around a month. Please resolved my complaint asap.

My¶mac is 2467d6548e7

Contact no.
9878178538...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Setup box and misbehave by an operator.

 Preeti Behl on Jun 2, 2017
There had been signal problems for which I registered the complaint but nobody from the company came to address and resolve the issues. The signal disappeared totally in Jan and Feb and following three months we had been calling the operator who assured to resolve the issue but it never happened. the operator always misbehave.

Operator MB NO. 9318504000....
Complaint comments  Read comments Complaint category Electronics & Appliances

FastWay Transmission — Error 104 and cable not working since last two months

 Ricky Bhalla.20 on May 28, 2017
09 error - all channels not working
I am suffering from above said problem from last 2 months. Have called lot of time to my operator at st no 2 sant nagar haibowal kalan, back side sangam palace, ludhiana
. But they are not responding about this. Will my complaint be solved or should i go in some other networks. My contact number is 7087807796. Kindly resolve my problem as soon as possible. Find attachment of my box id's
Thanks
Rakesh bhalla
7087807796...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Complaint about no cable service.

 Ajay@12345 on May 21, 2017
Dear sir,
My name is ajay rana... I live in military satation kapurthala... My complaint is about your fastway cable service. Your cable service is not working for 20 day... 01 may 2017 to present day.. And i will try contact your cable opretor but no his call not respondin from his side... And i will doing 3 complaint in your customer care services. (9217092170).
My complaint numbers.
1. 4560022 (Crn-2562939) on 13 may 2017.
2.4568036 (Crn-2562939) on 15 may 2017.
3. 4568036 (Crn-2562939 on 16 may 2017.
But my complaint has not been resolverd.
You...
Complaint comments  Read comments [3]Complaint category TVs

FastWay Transmission — Fastway HD channels

 johan1 on May 11, 2017
Sir plz my demand solved but ur very very slow my demand 2 year old but not solved fast by you really I call to Cc but Cc reply not confirmed me any update only my demand is forward but fastway not satisfied for customers I call last 4 days fastway toll free Cc no but Cc reply me w8 for call back but today I w8 4 days not call back from seniors I again call to Cc but cut the call from Fastway Cc not response for me from Fw Cc I now very angry fastway I request I extra pay per month but few my favorite HD channels started but fastway not started many few HD channels names miniplex Hd, cineplex HD,...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Net plus broadband payment

 kalra1981 on May 8, 2017
My self puneet kalra from ludhiana
I have one netplus broadband connection with id 90418
I already paid payment 430 from my current account but till 8 may 2017 connection not start again... After the many calls the persons used abuse language
And asked me the payment not received
I send my bank statement also but no response
The customer care 70875 70875 never response some one also call me from 0161 7190330 but when i call this no. Nobody attend with positive response
If i asked disconnect then nobody comes
Pls help me against this matter
Thanks
Complaint comments  Read comments Complaint category Broadband

FastWay Transmission — Not satisfied with the language of Nick jr channel

 Surbhiybee on May 1, 2017
We have your set top boxes in our hotel and home, we have around 24 connection boxes in our hotel (The clarion fatehabad) and 6 connections at our home and we have been getting regular request of nick jr channel no. 389 for english language bt from past 1 month it is coming in hindi... That was the only english cartoon channel which was available to us and we are not at all satisfied because it's the matter of our child's development... Rest on all the other (Airtel, tata sky and many other) on all these set top boxes this channel is coming in english... Please if you could change the language back...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Operator not inform to customer for any queries.

 karan nihang on Apr 25, 2017
Dear sir,

I kulwant singh from jalandhar. I am your fastway customer. I have two set top box in my house and my office. My set top box mac no. (Bcc810785860). My issue is my operator bedi cable network is very careless operator. He could'nt inform to any quiries and notice to blocked my box. I am president of our society and gurudwara sahib i feel guilty. I clear all my dues but operator blocked my box for monthly rental but month is running. Please help me and contact to my operator for to get right information please punished bedi cable operator this operator is very carelesss...
Complaint comments  Read comments Complaint category Other

Fastway — Set top box not working

 Manpreet Bakshi on Apr 3, 2017
I am Pritpal singh living in Patiala. My set top box stopped working and took it to fastway center where they repaired it.Back home it was not working, so I called the center to find that they didn't want to entertain the complaint.My set top box is not working since 24 March, 2017.IHave paid Rs. 250 for the same.No heed has been paid to my complaint. Fastway is in a sorry state of affairs as this goes on. Hope some action will be taken in regard.
Box vc no. 01773271039....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Distributor not come for payment

 Baldev Singh Mehra on Mar 23, 2017
Sir my vc no is 02077870345-2 and second vc no is 088039394D21 my name sham singh h.no 417 gulabi bagh colony tibba raod ldh. My complain is distributor not come for payment. I had called him many in day but he not pick up my phone. He say y r not complaint in customers number 9217092170.he stop us cable connection. Pl help us for this problem thanks...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Poor Service and harassment by Cable Operator - Mohali Satellite Comm

 jsing8 on Mar 21, 2017
Hi,

I am using Fastway cable from several years.Two years back, we shifted to Mohali and this area comes under Mohali Satellite Comm, Phase 3B2 Mohali.

We are having issues with this cable operator from the very begining. All the issues started when he started overcharging and on refusing to pay overcharge, he disconnected our set top boxes. After many days and complaining multiple times, when we approached to their Nodal Officer, Vivek Manchanda, our complaints got resolved.

Now even after two years and asking cable operator several times, my both set...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Complaint not solved-4213534

 robinshimla on Feb 13, 2017
Dear all,

I am complaining since last ten days about the local cable operator, which have taken my set top box ten days ago for repair, but now they are refusing to give it back, and also they are not ready to return the security money i have deposited with them at the time of new connection. And the local cable operator does not respond properly and is harassing us.

My complaint no is 4213534.
kindly do the needful on urgent basis or i will have to take legal action.

Robin Sharma...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Miss Conduct by service agent on complaint no 4214809 cell no 9872490582

 Gurminder Bhullar on Feb 10, 2017
Team,
This is to inform you that we feel very bad experience from your service provider cell no 9872490582.Today i have loged complaint for error 104 to your CC number i got call from local agent even he did not have etiquette how to talk with customer used loose words & asking to disconnect the service if you again log direct complaint to CC number.These type of service agent ruined your service & brand image. Competition is very high in market lot of option available i hope you will take action agents him in regard of how to communicate with valuable customers..

Regards...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Mohali phase 3b2 oprator is harrasing cusotmers

 nitingoel2 on Feb 7, 2017
Sir i live in phase 3b2 Mohali and the operator here is very very bad he never comes when called to resolve -problems also he charges more then the pack he is providing and recently he turned off our service without any reason and when i called him regarding this he asked me to return set top box of some tenant who left the 1st floor 1 month ago, the tenant took the connection on his own behalf with his own id proof and gave double the security as he was a tenant also no extra benefits was given to me as we were using different connections and now when the tenant left the area he is asking to return...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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