FastWay Transmission Customer Care
Fastway Transmission Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
259
COMPLAINTS

FastWay Transmission Customer Care

Fastway Transmission Pvt. Ltd.

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Address
Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002
Landmarks:Near E.P.F. Building

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
103
down
40

Phone:
Phone:
+91 92 1709 2170  [Customer Care]
up
64
down
36
+91 16 1468 4108  [Nodal Officer]
up
26
down
32

Additional info
Customer satisfaction rating
1%
Complaints
259
Pending
1
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

FastWay Transmission related photos (20)

FastWay Transmission Complaints & Reviews

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FastWay Transmission — why you disconnect my connection

 pawan527 on Dec 12, 2017
I have already pay your monthly rental of december in advance to our cable distributor but my cable distributor of maqsudan jalandhar dont pay the pending dues to you sir which he already collected from us in advance. He also take security from us for set up box but the connection name on set up box id is not mine. So i request u sir pls take the necessary action against this fraud company....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

FastWay Transmission — payment done but not to start the connection

 pinka123 on Nov 10, 2017
I neeraj kumar r/o harcharan nagar cable opertor was harss the coustmer about cable payment if any coustmer not to pay in time payment of one month cable opertor was close the cable connection i am paid the cheque of two month on 5pm but not start the cable connection till 8pm when i call the cable person he was very much abuse languge to talk with me then i complaint in coustmer care he was not help me my complaint no. Is 09112017w946004 vide crn no.[protected] i am request the fastwy authorities to change the cable opertor and give the connection to any other person...
Complaint comments  Read comments Complaint category Hospitals

FastWay Transmission — set top box not working.

 Pavneet1975 on Oct 24, 2017
Sir,

I am a customer of fastest cable network at amritsar from so many years. My set top box is not working properly from last month and so many verbal complaints to our lco no action done. After that i have lodged complaint at customer care on dt.20/10/2017 and they given complaint no.20102017w870541, but till date nothing has been done.
Kindly do some favor to resolve it as soon possible.
Thanks and regards,
Pavneet singh
(M[protected]...
Complaint comments  Read comments [1]Complaint category Insurance

FastWay Transmission — setup box not work

 Zoyz on Oct 22, 2017
Hello
Indian consumer complaints forum.
Respected sir/madam

मेरा नाम f. D. Khan h. No.04373, st no.5, balraj nagar, near baba deep singh nagar bathinda, and mobile number [protected] है
मेरा setbpx mac number - 24767d64b5df है!
मैंने 30/09/2017 को setbox के regarding एक complaint [protected] customer care number करवाई थी जिसका
Complaint number[protected]w791557 है जो की तीन दिनों से pending पड़ी है!
मै लगातार...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — operator behaving very badly

 shanky.soni on Oct 14, 2017
Hi i filed a complaint yesterday aftertoon regarding some channels not working. My complaint no is 13102017w844079-1. I got a message that my problem will be solved by mr. Ashwani malhotra ([protected]). After 2 hrs i got the message that your problem is solved. But no one visited our home and problem is still appearing. Then i called mr. Ashwani malhotra. But with the way he is talking it appeared that i am his servant not customer. His words were "mai tere peyo da naukar ni ki ghar aake theek kra tera set up box". I was too shocked that how the operator of such a big company can talk like this....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — fraud / security deposit

 Sidharth Bassoya on Aug 21, 2017
I got this fastway cable connection from a local cable operator name satbir contact [protected] address : 2231/46a thakur dawara road manimajra chandigarh 160101.
At the time of connection. He takes a security deposit of 1000 rupees for the set top box and said the amount will be refunded when i give up the connection.
I am leaving chandigarh and now i want to give up the connection. He said that the refund will be 500 only. Because the set top box is old now. I took connection nearly five months ago.
I told "you gave me the old set top box already". But he didn't listen.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — lier operators and fake commitments by net+ broadband service person and even the operational manager for a new connection to fulfill his targe

 Simar Preet Singh on Aug 15, 2017
I applied for a new connection and the same day I came to know about the fake statements of Net+ Team. Immediately I requested for stopping the application but their field man (Mr. Pushpinder Singh-[protected]) applied for my account creation just to fulfill his targets. Verification was failed by me for my connection and no line or any equipment was setup since then. Now from last 6 days, I am asking for my documents and installation charges to be given back, but no one is doing anything. I have reached to the Helpline (Ticket Number:[protected] and[protected], but both these tickets are...
Complaint comments  Read comments [1]Complaint category Broadband

FastWay Transmission — linear operators and fake commitments by net+ broadband service person and even the operational manager for a new connection to fulfill his targets. [Resolved]

 Simar Preet Singh on Aug 15, 2017
I applied for a new connection and the same day I came to know about the fake statements of NetPlus Team. Immediately I requested for stopping the application but the line man applied for my account creation just to fulfill his targets. Verification was failed for my connection and no line or any equipment was setup since then. Now from last 6 days, I am asking for my documents and installation charges to be given back, but no one is doing anything. I have reached to the Helpline (Ticket Number:[protected] and[protected], but both these tickets are resolved and closed from their end. I had...
Complaint comments  Read comments Complaint category Internet Services

FastWay Transmission — non installation of secondary connection

 rks.rajiv on Aug 9, 2017
This is highly shameful that fastest cannot install a secondary connection at my house no 315 gh 99 sector 20 panchkula. I have been calling my cable operator at mobile no [protected] for the last 15 days today. Will anybody at higher level look into the matter. I would like to complain about this on a very higher level as the local operators take it so easily. Screen shots of the call details can be shared if desired. Hope to hear asap. I will take this matter to next level if not listened by tomorrow. Hope to receive a call asap....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — worst cable network

 Ravi322516@gmail.com on Jul 18, 2017
Hello i just want to tell that i m facing problem with fastway cable. Cable is not coming properly and the cable operator come every month and get his bill of cable.
Every time i tell him to do something he never solve my problem so that there is no issue with the cable. Even i have mailed to the customer care of fastway but still they are not able to solve my problem. There infrastructure is not proper and when we call the local cable operator he argues with us....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — No network increase charge every month

 abhay rana. on Jul 14, 2017
Shimla fastway cable signal is much poor then bager. Every month increase cable charge. And half of tha month no signal atall. When you tried to call them they never picup and they don't have any solution. Its weaste of money. Dont weaste your time and get set lite connection. When am calling to customers service they tell me call tha your operator but they never picup call every month come and get money like same less people and not provide good quality last 2 month they increase there price in2 time but tha quality of products is 0 don't want this and in future i want to get a dish tv or videocon...
Complaint comments  Read comments Complaint category Entertainment and Recreation

FastWay Transmission — Complaint pendency from 1 month : request to provide qos

 mrskmittal on Jul 13, 2017
Dear sir
Greetings for the day!

I want to bring your kind attention that my name is satish mittal, patiala -147002 (Punjab) i am having fastway cable tv services at my residence via stb mac no.[protected]e-74-1a (White cisco box) from cable operator of the area supplied by dealer/franchiser mr. Bobby for many years. My cable connection is not working properly since 9 june, 2017. Channels are getting freeze and many channels displaying '104' not signals messages. I have repeatedly lodged the concern to the complaint centre. Complaint no 09062017w083928 assigned to me. It’s...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Not enough speed

 Shaleen Gupta on Jun 29, 2017
Me and my brother live at first floor and ground floor respectively..he is getting a speed of 7mbps and I am getting roughly 1 mbps for the same plan that is for 499..I called the customer care and told them about this issue..they don't understand and keep cramming that sir please upgrade your plan, pay 200 more you will get this and that..poorest service.....
Complaint comments  Read comments Complaint category Broadband

FastWay Transmission — No service from Last 36 hours and pathetic solutions on phone

 MandeepSinghGera1973 on Jun 24, 2017
I have been complaining in regards to my box from Fastway which is not working since 36 hrs from now, they have issued complaint number on 23 june and I received message at 1.50 pm as CRN- CR - [protected], your complaint number 23062017W182558 will be resolved in 4-8 working hours by m/s Simrandeep singh ph no [protected]. this phone [protected] is of cable operator of my area which is switched off and repeatedly calling till 11 pm in night was switched off. There is no solution to issue and if called on phone after 2 to 3 repeated attempts on[protected], they say that your attempts to reach have...
Complaint comments  Read comments Complaint category Home & Garden

FastWay Transmission — Fraudulent set top box

 Sudhir Pandit on Jun 15, 2017
Fastway and there franchisee deactivated our set top box we are complaint then they told us ur box is not working its replacing by new set top box price, but our box is ok only deactivated by fastway and there franchisee its fraud and blackmailing, also these all set top box provide us fully third c;lass chinees as साँप को दूध पिलाना working policy we observe fastway growth on fraudant........
Complaint comments  Read comments Complaint category Entertainment and Recreation

FastWay Transmission — Some channels are not working from last month

 deep3467 on Jun 10, 2017
I already submit a complaint at your complaint no. On 4june 2017 & 8june 2017 but i got no response from there.. They told that you have to contact local distributer.. But i got null response there too.

My issue is that some of the channels are not viewing like dd1, dd rajyasabha, ndtv etc..

I have faced this issue from around a month. Please resolved my complaint asap.

My¶mac is 2467d6548e7

Contact no.
[protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Setup box and misbehave by an operator.

 Preeti Behl on Jun 2, 2017
There had been signal problems for which I registered the complaint but nobody from the company came to address and resolve the issues. The signal disappeared totally in Jan and Feb and following three months we had been calling the operator who assured to resolve the issue but it never happened. the operator always misbehave.

Operator MB NO. [protected]....
Complaint comments  Read comments Complaint category Electronics & Appliances

FastWay Transmission — Error 104 and cable not working since last two months

 Ricky Bhalla.20 on May 28, 2017
09 error - all channels not working
I am suffering from above said problem from last 2 months. Have called lot of time to my operator at st no 2 sant nagar haibowal kalan, back side sangam palace, ludhiana
. But they are not responding about this. Will my complaint be solved or should i go in some other networks. My contact number is [protected]. Kindly resolve my problem as soon as possible. Find attachment of my box id's
Thanks
Rakesh bhalla
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Complaint about no cable service.

 Ajay@12345 on May 21, 2017
Dear sir,
My name is ajay rana... I live in military satation kapurthala... My complaint is about your fastway cable service. Your cable service is not working for 20 day... 01 may 2017 to present day.. And i will try contact your cable opretor but no his call not respondin from his side... And i will doing 3 complaint in your customer care services. ([protected]).
My complaint numbers.
1. 4560022 (Crn[protected] on 13 may 2017.
2.4568036 (Crn[protected] on 15 may 2017.
3. 4568036 (Crn-2562939 on 16 may 2017.
But my complaint has not been resolverd.
You...
Complaint comments  Read comments [3]Complaint category TVs

FastWay Transmission — Fastway HD channels

 johan1 on May 11, 2017
Sir plz my demand solved but ur very very slow my demand 2 year old but not solved fast by you really I call to Cc but Cc reply not confirmed me any update only my demand is forward but fastway not satisfied for customers I call last 4 days fastway toll free Cc no but Cc reply me w8 for call back but today I w8 4 days not call back from seniors I again call to Cc but cut the call from Fastway Cc not response for me from Fw Cc I now very angry fastway I request I extra pay per month but few my favorite HD channels started but fastway not started many few HD channels names miniplex Hd, cineplex HD,...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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