Submit a Complaint
Claimed

FastWay Transmission Complaints & Reviews

www.fastway.in
1.1
Updated: Jul 4, 2025
Complaints 496
Resolved
109
Unresolved
387
So far, so good. FastWay Transmission is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope FastWay Transmission will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to FastWay Transmission

Having problems with FastWay Transmission?

File a complaint and get it resolved by FastWay Transmission customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Satellite, Cable DTH TV
FastWay Transmission

FastWay Transmission reviews & complaints(496)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravinder4q
from Hoshiarpur, Punjab
Jul 4, 2025
Report
Copy

Cable Issue not solved after so many calls

Address: Vpo. Mehtiana, Distt Hoshiarpur, Punjab 146001, Hoshiarpur, Punjab

Name: Ravinder Kumar
Customer ID: [protected]
Service Provider: Fastway Cable
Recharge Date: 28th June 2025
Issue Date: Ongoing since recharge

Contact Number: [protected]

Complaint Details:

I am a regular customer of Fastway Cable services. I recharged my account on 28th June 2025, but my cable service has not been functioning properly since then. I have made multiple...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
[email protected]
Dec 14, 2022
Report
Copy

No signal E-104 error

Address: H No. 174/B, Sector 14 PU campus

This error is showing since morning i have submit a complaint on[protected] and also called to local operator but they are not picking phone. But problem is not resolved till now. Customer service is very poor in our area....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
A
Aman66
Sep 2, 2021
Resolved
Report
Copy
Resolved

Issue of error 104

Address: Duareana road near pyare lal da bhatta

Pls meri complaint ko solve kiya jaye
Pichle 5 mahino se meri cable nahi chall rahi
Cable wala b baat nahi sun reha
Me bahot tang aa3 gya hu ab or nano
Me apko last warning de reha hu iske baad me cunsumer court me jaunga me apko 1 week ka time deta hu
Cable wale ka mob no.[protected]...
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
C
Charvi Sapta
Jul 17, 2021
Report
Copy

Fastway Shimla

Address: Kishori Sapta Shimla Sanjauli (Inna Lodge )

1) There is a regular problem with this connection .Error code 104 is being shown almost every 3rd day .
2) They don't pick our calls on time . When they do, just try to neglect the matter and whenever we ask for complaint number they immediately cancel the call
3) They don't send the cable operater to collect bill
4) Their online links hardly work for paying bills .
5) The cable operater lacks a manner to talk...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RajvirSD
from Badhni Kalan, Punjab
Dec 29, 2019
Report
Copy

local cable operator refuses to refund stb security deposit

Address: Anand telecom, Banga Road, Nawanshahr, 144514

Last year, in november, we had acquired a cable connection from mr. Anand. At the time of acquiring the connection, we had been charged rs. 2000 which was described as rs. 1500 for stb security fees, rs. 300 for first month cable rent and 200 for installation and cable (22 metres). Unofficially i asked anand to cancel cable services in november and inquired what amount we would get back for the stb security fee, he said nothing. I was surprised...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
J
Js kocher
from Srinagar, Uttarakhand
Sep 24, 2019
Report
Copy

cable service

Address: H.No. 2015, Sector 47-C5, Chandigarh, Punjab, 160047

My tv cable signal stands disconnected w. E. F 19sep2029 till date. Screen displays e-111. Fastway customer care was approached for the error displayed on the screen. It was informed that it is for disconnection on account of non payment and advised to approach authorised cable operator. Payment is collected in first week of month. It is not understood as to why the cable signal is disconnected. Cable operator has failed to solve the matter...
Helpful
15 other people found this review helpful
15 found this helpful
Write a comment
Report
Copy
V
visum
from Amritsar, Punjab
Apr 4, 2019
Report
Copy

regarding not following the trai regulations for cable services

Address: H.No.F-9/1434, street no. 2, tandon nagar, batala road, Near Tandon Nagar Gurudwara, Amritsar, Punjab, 143001

Fastway in amritsar, punjab is not going on as per the regulations of trai. It has mentioned on its website that customer can choose first 100 channels of his choice along with 26 dd channels which are mandatory, but in reality, the local cable operator has no option of customizing the first 100 channels. Me and my family is forced to watch the first 100 channels on tv as fixed by fastway. I am feeling helpless as fastway is not replying...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
harjinder singh 31
from Panipat, Haryana
Oct 21, 2016
Report
Copy

Customer care service

Address: Ludhiana, Punjab, 141006

Company does not provide a system about customer 's satisfaction against emploies of customer care, service, a feedback must against
Employes try to time waste and does not understand the customer pay the amount of call also
Customer care no [protected] should be free, they have no record about when customer tells about his Costmer I'd number they says about no record...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
B
brij mohan choudhary
from Budaun, Uttar Pradesh
Dec 16, 2015
Report
Copy

Showing error e-103 on television

Website: www.fastway.in

No any channel comes on television . After select any channel showing error on TV is E-103. Already two three times occurred problem while started TV on. Please check and do needful....
Helpful
37 other people found this review helpful
37 found this helpful
2 Comments
Report
Copy
erbhi66
from Barnala, Punjab
Aug 25, 2015
Report
Copy

Fastway Set box not activated error 109

Address: Barnala, Punjab

I am use the fastway black set box. the box buy from sangrur and activated to distt barnala. Before 2 complaints error 109 [plan not activated] from sangrur. But new complaint from distt - barnala. Please Fastway box activated with gold plan and plan charge and new document provide to local operator in few days. Fastway old information- Name- Simranjit singh, Vill- Ghabdan, Teh- Dhuri, Distt-Sangrur (148001) Fastway new address to activate...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Amandeep Singh Spall
from Nawanshahr, Punjab
Dec 17, 2014
Report
Copy

Not working error 109

I pay advance bill of payment 260 for the month Dec 2014. After payment has been done the cable has stopped on 5 th Dec 2014. After long time and several complaint till now the fastway cable is not working and show 109 error. They said that the bill has not pay by me. This shows that opertor has harashed me..The online receipt is attached herewith. My phone no is [protected] and the cable operator no is [protected]...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
Baljitgill
from Bathinda, Punjab
Aug 11, 2014
Resolved
Report
Copy
Resolved

Complaint against local cable operator & Fastway complaint centre

Address: Chandigarh, Punjab

Dear Sir
I am facing problem from fastway channel again & again.

I also called my local cable operator but he is not responding.

Recently i had registered my complaint regarding non-working of my cable.My complaint no is 495832 yesterday. Attendant assured me your problem will be sorted out within 6 hours. Today i called again, but problem is same.They are giving time again. I told to attendant that...
Helpful
16 other people found this review helpful
16 found this helpful
4 Comments
Report
Copy
A
alka sehgal
from Mumbai, Maharashtra
Jul 29, 2013
Resolved
Report
Copy
Resolved

ERROR 109

Address: 1480,PHASE-2,DUGRI, Ludhiana, Punjab

I HAVE 2 CONNECTIONS.IN ONE THERE WAS ERROR 109.I HAVE ALREADY SUBMITTED MY ID-PROOF TO LOCAL CABLE OPERATOR BUT HIS BOY GURPREET SINGH TAKE OVER THE SETBOX.AFTER SO MUCH REMINDERS TO LOCAL AREA OPERATOR I.E. DUGRI CABLE OPERATOR AND[protected], THE SETBOX WAS PLACED AFTER ALMOST 20DAYS.I WANT ACTION AGAINST THIS HARASSMENT AND WANTS TO KNOW WHETHER I HAVE TO PAY FOR 2ND CONNECTION WHOSE SET TOP BOX WAS LYING WITH THE CABLE OPERATOR FOR...
Helpful
15 other people found this review helpful
15 found this helpful
9 Comments
Report
Copy
N
Narinder Kumar Dabby
from Mumbai, Maharashtra
Oct 7, 2012
Resolved
Report
Copy
Resolved

Set up box is not working 'waiting for ca table' message shown

From Last 6-7 Day My new Installed Set up box is not working properly there is only message shown "Waiting for CA Table" and My Cable operator citi home cable is not picking my Phone[protected] citi home office number).after all this i put My Complaint with Fast way Cable and my Complaint is laying with them from last 4 days and they don't have any reply for the same,the moment I called them they said within 1 hour my complaint...
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
M
managerbansal
from Mumbai, Maharashtra
Sep 21, 2012
Resolved
Report
Copy
Resolved

cable not work properly

Address: Panchkula, Haryana

Gaurav Kumar Bansal
A-42, GHS 94 PGI SOCIETY
sector 20 panchkula
haryana 134117
mb [protected]

the cable is not working properly..
its on regular basis now..
even the cable operator doesn't picks up the phone
poor service.. really poor service..
whats the benefit of this digitalisation if only this gonna happen..
not getting any responses even.....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sweetvarun
from Chandigarh, Chandigarh
Feb 15, 2011
Resolved
Report
Copy
Resolved

Not Broadcast Sports Channel Live Star Sport, Espn, Star Cricket

Address: Punjab

Dear Sir,
There is problem in Ludhiana that in India world cup is so near and its warm up matches is started over in Star Sport, Star Cricket & ESPN. But in punjab Fastway cable dont broadcast these channels. We want to see cricket on Matches on star sports but here is not have any intention about sports entertainment. Kindly take strict action against my complaint. Start the Sports channel as soon as possible....
Helpful
6 other people found this review helpful
6 found this helpful
28 Comments
Report
Copy
P
praveen30lucky
from Baddi, Himachal Pradesh
Feb 3, 2025
Report
Copy

Address: Badi

I am writing to express my extreme dissatisfaction with the consistently poor quality of cable services provided by Fastway Cable in the Baddi area. As a long standing customer with customer id no 100448 & box no 0X4C0D563E, I have been experiencing frequent service issues with Fastway cable service. After every 3-4 day my cable does not work. On 31st Jan, 2025 I sent an email to your customer care email id regarding cable not working. After 3 days I am still waiting for a solution. Today I have also called your toll free number [protected]. I have requested your customer care executive to transfer my call to your senior but she didn't listen to me & disconnected my call without any solution . Such a poor response was not expected from Fastway.
FastWay Transmission customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shashi Kumar Monu
    from mohali, Punjab
    Dec 5, 2024
    Report
    Copy

    Address: #131, Dashmesh colony, balongi.

    We would like to inform you that my Complaint with Ticket no. [protected] *
    not resolved yet
    FastWay Transmission customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arsh0809
      from Ludhiana, Punjab
      Jun 14, 2024
      Report
      Copy

      When the operator came to take the payment of this month, I gave him the payment of 4 paid channels which I wanted to get operated on my Set top box. He took the payment but didn't turn those channels on. It's been 2 days now. I'm calling him but he isn't picking the calls.
      FastWay Transmission customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Deepak.deep
        from Jalandhar, Punjab
        Jul 23, 2023
        Report
        Copy

        Address: Vill Nihalgarh teh Phagwara district kapurthala

        MAC 08803926C5BF
        Error 104
        I called many time to customer care but they reply one massage send to your mobile number but i didnot get any massage i also pay advance so local operator didn't recive my call or tell me that i can solve this but i never get any response.
        FastWay Transmission customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          Related businesses

          Zing Digital
          1
          (59)
          Siti Cable
          1
          (487)
          DishTV
          3.6
          (5411)