FastWay Transmission Customer Care
Fastway Transmission Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
237
COMPLAINTS

FastWay Transmission Customer Care

Fastway Transmission Pvt. Ltd.

FacebookLinkedInGoogle+
Address
Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002
Landmarks:Near E.P.F. Building

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
72
down
30

Phone:
Phone:
+91 92 1709 2170
[Customer Care]
up
43
down
29
+91 16 1468 4108
[Nodal Officer]
up
16
down
22

Additional info
Customer satisfaction rating
1%
Complaints
237
Pending
4
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

FastWay Transmission related photos (18)

Complaints with pictures are more trusted and informative    View all

FastWay Transmission Customer Care related pictures (18)

FastWay Transmission Complaints & Reviews

Sort by:

FastWay Transmission — Operator not inform to customer for any queries.

 karan nihang on Apr 25, 2017
Dear sir,

I kulwant singh from jalandhar. I am your fastway customer. I have two set top box in my house and my office. My set top box mac no. (Bcc810785860). My issue is my operator bedi cable network is very careless operator. He could'nt inform to any quiries and notice to blocked my box. I am president of our society and gurudwara sahib i feel guilty. I clear all my dues but operator blocked my box for monthly rental but month is running. Please help me and contact to my operator for to get right information please punished bedi cable operator this operator is very carelesss...
Complaint comments  Read comments Complaint category Other

Fastway — Set top box not working

 Manpreet Bakshi on Apr 3, 2017
I am Pritpal singh living in Patiala. My set top box stopped working and took it to fastway center where they repaired it.Back home it was not working, so I called the center to find that they didn't want to entertain the complaint.My set top box is not working since 24 March, 2017.IHave paid Rs. 250 for the same.No heed has been paid to my complaint. Fastway is in a sorry state of affairs as this goes on. Hope some action will be taken in regard.
Box vc no. 01773271039....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Distributor not come for payment

 Baldev Singh Mehra on Mar 23, 2017
Sir my vc no is 02077870345-2 and second vc no is 088039394D21 my name sham singh h.no 417 gulabi bagh colony tibba raod ldh. My complain is distributor not come for payment. I had called him many in day but he not pick up my phone. He say y r not complaint in customers number 9217092170.he stop us cable connection. Pl help us for this problem thanks...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Poor Service and harassment by Cable Operator - Mohali Satellite Comm

 jsing8 on Mar 21, 2017
Hi,

I am using Fastway cable from several years.Two years back, we shifted to Mohali and this area comes under Mohali Satellite Comm, Phase 3B2 Mohali.

We are having issues with this cable operator from the very begining. All the issues started when he started overcharging and on refusing to pay overcharge, he disconnected our set top boxes. After many days and complaining multiple times, when we approached to their Nodal Officer, Vivek Manchanda, our complaints got resolved.

Now even after two years and asking cable operator several times, my both set...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Complaint not solved-4213534

 robinshimla on Feb 13, 2017
Dear all,

I am complaining since last ten days about the local cable operator, which have taken my set top box ten days ago for repair, but now they are refusing to give it back, and also they are not ready to return the security money i have deposited with them at the time of new connection. And the local cable operator does not respond properly and is harassing us.

My complaint no is 4213534.
kindly do the needful on urgent basis or i will have to take legal action.

Robin Sharma...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Miss Conduct by service agent on complaint no 4214809 cell no 9872490582

 Gurminder Bhullar on Feb 10, 2017
Team,
This is to inform you that we feel very bad experience from your service provider cell no 9872490582.Today i have loged complaint for error 104 to your CC number i got call from local agent even he did not have etiquette how to talk with customer used loose words & asking to disconnect the service if you again log direct complaint to CC number.These type of service agent ruined your service & brand image. Competition is very high in market lot of option available i hope you will take action agents him in regard of how to communicate with valuable customers..

Regards...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Mohali phase 3b2 oprator is harrasing cusotmers

 nitingoel2 on Feb 7, 2017
Sir i live in phase 3b2 Mohali and the operator here is very very bad he never comes when called to resolve -problems also he charges more then the pack he is providing and recently he turned off our service without any reason and when i called him regarding this he asked me to return set top box of some tenant who left the 1st floor 1 month ago, the tenant took the connection on his own behalf with his own id proof and gave double the security as he was a tenant also no extra benefits was given to me as we were using different connections and now when the tenant left the area he is asking to return...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Poor service

 nikhil1117 on Jan 31, 2017
I have got three set top boxes at my place in aggar nagar, ludhana. Since last 6 months, at any given time at least one or two of them do not work. I am so frustrated with their service but just an addict to the movie channels thats why didnt change as yet. The people incharge in our area dont take any responsibility. If we call them twice, after that they dont pick up calls or switch off their phones. When you lodge a complaint on toll free no., they say it'll get recitifed in 8 hours but if no follow up is done, they will not repair it for 8 days and put complaint status resovled on their own....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Fastway Cable is still not working despite of payment

 Sam_1 on Jan 17, 2017
Respected Sir,

We have subscribed fastway cable service on (27-Jan-2015) and our STB(Set top box) Number is FCBFFGKKG. We are giving payment every month but that is useless because our cable runs only 15 days out of 30 days and we got irritate now.

we made many calls to cable operator but he is not giving attention.so we request you to take some serious action on this because this is the 3rd time we are writing this email to Fastway transmission.

So we request you to please take a look on the above issue as soon as possible. Please let us know in case...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Unsatisfactory services

 Rashim Sharma on Dec 31, 2016
Sir, Maine fastway set up box lgwaya hai but fastway ko lekar mera experience bahut hi kharaab rha hai. main iski service se bahut fed up ho chuki hun, har dusre din mera tv band ho jata hai aur no signal ki problem dikha deta hai. local operator se bhi baat hi wo bhi koi solution nahi nikal rhe hain, aap please mera set up box lekar paise vaapis dila dijiye. aur paise bhi nahi vaapis krna chahte hain to please aap set up box hi utha lijiye, maine local cable operator se is baare mein baat ki to wo bahut hi rudely bole hi set up box utha lenge, local cable operator ne problem to solve ki nahi uper...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Hd

 sukhwants on Dec 28, 2016
Miniplex HD, Da Vinci learning HD, news x HD, Gemini HD, mazhavil manorama HD, ktv HD, sun HD, sun music HD, etv HD, France 24 HD, jaya tv hd, sony rox hd, local Punjabi HD, local entertainment hd,

local punjabi hd 1 (movies)
local punjabi hd 2 (entertainment)
local punjabi hd 3 (shabad)
local punjabi hd 4 (music non stop)

plz resolve urgent...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Hd channels

 johan1 on Dec 28, 2016
Miniplex HD, Da Vinci learning HD, news x HD, Gemini HD, baby TV HD, mazhavil manorama HD, ktv HD, sun HD, sun music HD, etv HD, France 24 HD, local Punjabi HD channels started kyon ni karde fastway waliyo bhut slow aa network slowway cable network rakh lo naam ih channels start Karo jaldi baby TV HD sab network te chal riha aa Star waliya tuhada fastway Da hi band kita daso nale discovery HD channel and national geography HD channels Hindi audio ch v Karo sare dth te Hindi audio available aa fer tuhade kol kyon ni aa......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — HD CHANNELS urgently

 rahulnasr1 on Dec 8, 2016
Zee bangla HD, zee marathi HD, miniplex HD, Da Vinci learning HD, news x HD, Gemini HD, baby TV HD, mazhavil manorama HD, ktv HD, sun HD, sun music HD, etv HD, France 24 HD, local Punjabi HD channels started kyon ni karde fastway waliyo bhut slow aa network slowway cable network rakh lo naam ih channels start Karo jaldi baby TV HD sab network te chal riha aa Star waliya tuhada fastway Da hi band kita daso nale discovery HD channel and national geography HD channels Hindi audio ch v Karo sare dth te Hindi audio available aa fer tuhade kol kyon ni aa...
Complaint comments  Read comments Complaint category Other

FastWay Transmission — Error 109

 jaspalsingh jassi on Nov 3, 2016
Dear Sir
I m jaspal Singh s/o s.avatar singh h.no.763 w.no.18.near happy modal school moga . actually I had already payment done last month 11/10/2016.now toady is 3/11/2016 .fast way cable opreter today come from my home for cable fee.but unfortunately to I have not at home .so today not pay the cable fee . But suddenly cable connection is lost and error is shown 109. I contacted with customers care but they not give any satisfied answer. TODAY just 3/11/2016 I had just paid fee .but now why cable connection lost after 20 days...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Regarding Complaint no- 3535356 registered with Fastway

 @Megha on Oct 22, 2016
I registered complaint on Aug28 against monthly overpriced charges.

I am having one gold pack and additional silver that amounts to Rs435 as per the company but the cable operator has been taking Rs540 amount from more than a year.

I have shared receipts of the monthly payments, discussed the issues on call/mails, have a mail chain going on from aug28, fastway representatives agreed that I am being overcharged, they have given me on the mail that overcharged prices will be refunded.

Inspite of all this, the cable operator is saying that I am taking connection...
Complaint comments  Read comments [1]Complaint category TVs

Fastway Cable Ludhiana — Customer care service

 harjinder singh 31 on Oct 21, 2016
Company does not provide a system about customer 's satisfaction against emploies of customer care, service, a feedback must against
Employes try to time waste and does not understand the customer pay the amount of call also
Customer care no 9217092170 should be free, they have no record about when customer tells about his Costmer I'd number they says about no record...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Bad service

 vrnchawla on Oct 19, 2016
After requesting many times, for new connection of fast way, Its being 25 days now there is no response till now .we have visited there office several times but still no one visited my house.we already have one connection at home REALLY FED UP OF BAD SERVICE... EXPECTING AN ACTIVE SOLUTION RIGHT AWAY.

varun chawla house no 1035 / sec 7 kurukshetra, haryana pin code 136118

your prompt response will be appreciated...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Related bill

 Faqir chand gupta on Oct 7, 2016
Respected sir, plz noted my complaint against cable operator.he is very rude and not giving any receipt and bill.please take action immediately.he is not good and not giving good service.he is not good for fastway operator .I will change the set top box and handle the tata sky .i request you please change the operator otherwise I go to consumer court plaese take some action against cable operator....
Complaint comments  Read comments Complaint category Other

FastWay Transmission — Signal not found all the time

 Surinder Singh 09 on Sep 11, 2016
I switched to this service from a DTH service just to get more channels and im satisfied with the range of channels on fastway...but from past few months its gone horrible ...THE "104-SIGNAL NOT FOUND" IS COMING ALL THE TIME when i switch on tv. The cable broadcasts only for a few hours (4-5 hrs) a day. I contacted customer service many times to resolve the problem but all they do is assuring me that they will resolve it in few hours and send me a message with complaint number and then nothing happens ...first time i complained about it was 3 months ago but the problem still continues...my last...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Channel not available

 Caring Heart Deep on Aug 20, 2016
Hello i just wanna say that, toonami india channel showing on all dth like tata, videocon, airtel and siti cable also on siti cable and kids demanding ist this type of channel, so my suggestion is plz make available this channel on ur fw cable set top box thanks......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Recently Discussed

FastWay Transmission
Miss Conduct by service agent on complaint no 4214809 cell no 9872490582
Fastway Cable Ludhiana
FASTWAY POOR SERVICE
FastWay Transmission
Regarding Complaint no- 3535356 registered with Fastway
FastWay Transmission
No channel is working from last month (set top box number is fcbffgkkg)

Featured Complaints

www.bdomains.com