Osmania University — consolidated marks transcript for mca and bsc

I have applied only on 03-july-2020 for my mca and bsc consolidated memo to be international couriered our to the wes team in canada for which i made a payment only for mca rupees 3200.00 with receipt#in[protected]and for bsc rupees 3200.00 with receipt#bs[protected] as i need this for canada immigration purpose. I have for fast track mode by paying extra. I see osmania university has never sent my documents to wes and there is no update online to track the status, i have sent them multiple emails from [protected]@live.com and made multiple calls but there is no response. As i'm living in usa it is not possible for me to visit them in person and that is the reason i paid extra and applied online.

Can you help us in getting the requested transcripts immediately sent out to wes?