BagItToday Holiday Voucher — refund my 11996 rupees | |||
neha mishra of bagit today comited that if i purchage two holiday voucher then i got a dell laptop and a black berry mobile with free holiday vouchers.then i purchased this voucher by paying 11996 rupees by my sbi net banking and axis debit card on 09/10/2012 and 10/10/2012 vide bagit today order id [protected] and [protected] after payment bagit today cheated me by not giving any thing so i launched a complain in customer care of bagit today to refund my mony vide complain no 922444 and 962441.it goes twenty days but till i am not receive my 11996 rupees.it is a fraud and chiting group. so please solve my problem .i am priya ranjan sahoo mobile no [protected] thanks. Was this information helpful? | |||
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on https://www.consumercomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that, we have investigated your complaint and found certain details which we would like to share with you
•Your both orders were placed on 10-Oct-2012 for Rs.5998/-each via billing id #- [protected] & [protected]
•As per current process, the same was verified by our independent verification department on where every information related to the product was given including the freebies also.
•An automated e-mail was also dropped on your e-mail id citing the current ongoing referral program, important T&C’s, Current destination list(subject to change) & online form filling procedure.
We thus believe that we, through our processes, have communicated the correct order information and would have taken action if anything was disclosed during this process. Hence you unable to eligible for free gifts namely dell laptop & a black berry mobile and refund also against these both orders.
You can visit below mention link for referral scheme program and term & condition policy for this holiday pack. You also can check below mention table for the referral scheme.
http://www.bagittoday.com/itbc/c3114/registration.jsp?BCODE=C3114
Refer and win Free Gifts:
No. of Referrals Gifts
A) One UCB Eyewear on purchase of two packs – Same Day.
B) One Blackberry Curve on 5 referral conversions.
C) One Mini laptop on 10 referral conversions.
D) One Blackberry & a Mini Laptop or 3 Blackberry Mobiles on 15 Referral conversions.
E) Two Mini Laptops Or 2 blackberry mobile & 1 Mini Laptop or 4 Blackberry Mobiles On 20 Referral conversion.
Further, we would also like to inform you that, we will update you the status through your e-mail id.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Sachin
Online Support (Bag it today)