[Resolved] Star Cj Alive — Star CJ- very bad customer support | |||
Dear Sir, I have ordered Design Nail Studio on 27/07/2013 from STAR CJ ALIVE. With an order i was to receive 24 pics of coloressence nail polish and Manicure Station as a gift along with design nail studio. I just received design nail studio and Manicure station on 31/07/2013 but not 24 pics of coloressence nail polish. I have been complaining from 31/07/2013 every week, but no proper responses is given by any member of customer care. On every call they are saying that produced will be refund. I told them to give me the free gift of 24 pics of coloressence nail polish which is pending instead of refund, even i was ready to place an order for an other product of star c j, so that you can send the nail polish along with it which was not delivered. But they are denying to give me. Sir this shows clear intention of not giving 24 pics of coloressence nail polish They gave me a address of MNM Trading Solution pvt. Ltd Franchise of star C J Network India Pvt. Ltd, but till now no one has come to pick up the product. Sir i humble request you to take action. So send me the free gift of 24 pics of coloressence nail polish which is pending if not possible, than I am ready to return the goods and want to get the refund of Rs 1500/-. ( (a)Order No: [protected] (b) Date of order: 27/07/2013 (c) Docket No: [protected] If i will not get any result than in future i am not going to buy any product from star c j, and i will tell all my relatives & friends to have a look on star c j complain site before place an order. Ruchi BrijeshKumar [protected] me.[protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Attention:-Star CJ Executive
We have place a order no-[protected] after confirmation through Madam Sona for ladies Kurta 7 Nos(XXXL Size) Triple Excel Size for Rs-2880/-, But you have sent (XXL) Double Excel. Its cheating with customer, after this we have talk with Star CJ customer care but they clearly rejected, We cont replace the same.
You are strictly advised to replace the same otherwise We will take necessary initiative against you.
Ashish Srivastava
Mob No-[protected]
We have place a order no-[protected] after confirmation through Madam Sona for ladies Kurta 7 Nos(XXXL Size) Triple Excel Size for Rs-2880/-, But you have sent (XXL) Double Excel. Its cheating with customer, after this we have talk with Star CJ customer care but they clearly rejected, We cont replace the same.
You are strictly advised to replace the same otherwise We will take necessary initiative against you.
Ashish Srivastava
Mob No-[protected]
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We regret the inconvenience caused to you. We have forwarded your details to our Customer Service team. We assure you that we will address your issue at the earliest.
Kind regards,
Team Star CJ.