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Otis Elevator Company Customer Care Contacts

1
Last updated Dec 6, 2023
Complaints
115
Resolved
18
Unresolved
97
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Otis Elevator Company
Customer Service Contacts

Otis Elevator Company Phone Numbers

Toll free
1 800 227 777
69
34
Phone
+91 22 6679 5189,+91 22 6679 5151
13
14
Fax
+91 22 2844 9791
+91 22 2844 9793

Otis Elevator Company Website

Otis Elevator Company Head Office Address

Magnus Towers,9th Floor, Mindspace, Link Road, Malad (West)
Mumbai
Mumbai City District
Maharashtra
India
400064

Otis Elevator Company Social Media

Otis Elevator Company Company Representatives

Otis Elevator Company Overview

Latest complaint Elevator has been filed on 06/12/2023. Latest Resolved Problem with floor buttons and lift direction was resolved Apr 11, 2021. Otis Elevator Company ranks as the #64 most complained about among Electronics & Appliances.

Additional Otis Elevator Company contact information

Contacts, Offices & Information For New Sales Enquiry Eastern Region, India [email protected] Tel: +91 33 4052 4325 Northern Region [email protected] Tel: +91 11 4606 9132 Western Region [email protected] Tel: +91 22 6679 5289 Southern Region, India [email protected] Tel: +91 80 4031 4584 Nepal [email protected] Tel: +977 1442 6465, +977 1442 6475 Bangladesh [email protected] Mob: +88 017 1333 9577, +88 017 1333 9568 (sales), Mob: +88 01 7133 3568 (service) Tel: +88 02 9820948 / +88 02 5881 5001~3 Sri Lanka And Maldives [email protected], [email protected] Tel: +94 777 931 531, +94 112 308 143 Modernization Enquires [email protected] Elevator Breakdowns (OtisLine) 1 800 22 7777 Job Opportunities Sunder Raman - [email protected] Eastern Region Bengal Intelligent Park, Building – Delta, 4th Floor, Block Ep&gp, Sector V, Salt Lake Electronics Complex, Kolkata - 700091 Tel: +91 33 4052 4300, +91 33 4052 4301 Fax: +91 33 4052 4302 Northern Region 271 & 272, Aggarwal Cyber Plaza – Ii, C-7, Netaji Subhash Place, Pitampura, Delhi – 110034 Tel: +91 11 4606 9000, +91 11 4606 9211, +91 11 4606 9100 Fax: +91 11 4606 9111 Southern Region Otis House, M K Towers, # 27, Langford Road, Shanti Nagar, Bengaluru–560027 Tel: +91 80 4031 4500 Fax: +91 80 2211 1191 Manufacturing Bangalore No.92, Kiadb Indl. Estate, Phase II, Jigani Indl. Area, Anekal Taluk, Bangalore - 562106. National Service Centre Sai Dhara, Block - D2, Warehouse 3 & 4, Mumbai-Nashik Highway - Nh3, Borivali (Kuksha) Village, Bhiwandi, Thane Dist. 421 302 Nepal Continental Trading Enterprises (p) Ltd, Continental Centre, Gairidhara, Kathmandu, Nepal, Post Box – 4016. Website : Http://www.continental.com.np/ Bangladesh Haroon Engineering Limited, Erectors House (6th Floor), 18 Kemal Ataturk Avenue, Banani C/a, Dhaka-1213, Bangladesh. Website : Www.haroonengineering.com Sri Lanka & Maldives Elevators (pvt.) Ltd, Level 9, Aitken Spence Tower II, 315, Vauxhall Street, Colombo 02, Sri Lanka. Website : Www.aitkenspence.lk/
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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Otis Elevator Company reviews & complaints(115)

M
michael.ananth1979
Dec 6, 2023
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Otis Elevator Company — Elevator

Address:No. 59 Anna Street, 2G DAC Centum apartments, tambaram east chennai 600059

We have bought a flat in Tambaram East - Chennai Via DAC Promoters. In this flat there are three elevators installed for the 3 Blocks.

Out of these 2 elevators were not working for the last 3 days, We filed a complaint with OTIS customer care 4836953 is the complaint no. From the day one we are getting some problem in all three elevators. very poor support by OTIS team. They are making us to beg everytime. In fact all these...
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Amruta Phadke
Oct 22, 2023
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Otis Elevator Company — No support for lift breakdown

Address:Lion Society Dahanukar Colony Kothrud Pune

The lift has stopped working on Sunday evening and Otis support engineer is not available till Monday morning.

How are elderly people supposed to reach their homes on upper floors?

Non availability of 24 hour support is a serious problem...
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Hitesh Yogita
Jul 15, 2023
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Otis Elevator Company — Lack of service

Dear Sir,

I hope this email finds you well. I am writing to bring to your attention the disappointing experience I have had with OTIS Elevator and the lack of responsiveness from your team.

To provide some context, I am a current user of OTIS Elevator in Goa and have been satisfied with the product's performance. Recently, I relocated to Gurgaon, Haryana, and now require an OTIS Elevator for my villa. Excited...
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