Otpxpress — Cheating by accepting prepaid orders and not delivering

Website:www.otpxpress.in

I ordered through their app vegetables for Rs 158 on 17th Sept. The order was accepted and assigned to their sultanpalya outlet with a promise to deliver on 18th Sept between 10AM -12 noon.. The delivery did not happen till late evening and when i visited the sultanpalya store, i was told that they are not responsible for online orders and i can do whatever. Through the end of 18th september, i see that the status in the app was updated as order completed. I have not received any vegetables against my order and the company is indulging in cheating customers. They have also called for franchise now to increase this cheating business of theirs. please help action against this company
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 20, 2021
Updated by Sesha v
Fraud company cheating customers
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint