Oven Story Pizza — pizza not delivered

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prasanthi516

Address:	500081
Website:	ovenstory.in

Ordered Pizza around 2 hrs back. No delivery information shared and no delivery made. And no response from customer care. Always says busy on another call.
Same thing happened yesterday. After numerous calls, they have delivered the pizza after 2 hrs. Today they are not even responding to the call.
And payment is already done.
I waited hungry for 3 hrs yesterday and today I don't even know when I will get to eat.

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Jun 06, 2019

Updated by prasanthi516 Pizza is not delivered and no update on anything, did not receive any call till now and no response on the customer service number they have given on their website. Now when I login and see my orders, that order is not there, they have even deleted the order but they dint care to give me any update on it. I have the sms/emails they have sent for order confirmation, which has the order number. But I cant see the order anymore on overnstory.in

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Uday Nagarjun

from Vellore, Tamil Nadu

I ordered a pizza from the Oven Story Pizza app in hyderabad and they got paid through their app at 14 sep, 2019. They give an Order ID:[protected]-30457502, but they did not served any orders and not responded when i emailed. i waited alot. its already 1 n half hour till happend.

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Pranita Shetty

from Delhi, Delhi

I had ordered on 15th December but due to renovation work going on the store they cancelled my order but I have still not received the refund amount. I even called them next day they said they will check still not replied. Also I did not receive any message or email for cancellation. Order Id #38169037

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