Hello, i had placed an order via the ovenstory website of rupees 322 on 31st august 2019. I paid the amount online. Later, i waited for more than 2 hours but the order status was stuck on "cooked". I called up the restaurant ([protected]) to in order to get any updates about the order.
The representative said that the order was cancelled because the shop was closed and apologised for the error. I asked for the refund and he said that it would take about 7-8 working days to get a refund.
It is 9th september now and still, i have not received the refund nor did i receive any text/email saying the refund has initialised.
I tried calling the same number again but nobody is picking up now. Please look into this matter asap.
The order number is[protected]
The order was placed under the name - anagha mayekar
Ovenstory branch - kamothe/kharghar (Not sure) Was this information helpful? | 
