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Overnite Express Complaints & Reviews

1.3
Updated: Jun 2, 2025
Complaints 685
Resolved
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Unresolved
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Overnite Express reviews & complaints page 11

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J
Jayasree Nair
from Delhi, Delhi
Dec 17, 2018
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Address: New Delhi, Delhi, 110076

I had sent a courier to muthoot finance, bharananganam branch on 4th december 2018. Till not neither it got delivered, nor returned to me. I have contacted many people from the overnight express courier services and all was in vein. Till now i have no clue about the status of the courier which i had sent. It was an important policy certificate original. It was supposed to reach the destination on or before 6th december.
My courier pod number given by the dispatch section is [protected]
Overnite Express customer support has been notified about the posted complaint.
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    A
    Anil12071985
    from Gurgaon, Haryana
    Dec 14, 2018
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    Today i went at overnite express to courior a box on that a man sitting there asked me address. I said just a minute mam as i was asking adress on phone call. On which she replied address b ni pta.in rude way. I asked mam kitne time me deliver ho jayega. Again in same way as it seems she was making points of at front of staff that time to lgta h phle aap address do. Fir bola 2 days. Indirectly she used vulgur language (Like bta tu). Other emplyee asked me leave my courior item there as they will call me later when server will be start working. I got agree but i didn't get any call from there till evening so i moved to shop and there that mam was absent so somehow i talked to that guy. He started to fight with me that why i didn't said to mam if her behavior was rude and language was wrong. I said him bcs she was not worth of talking. But that guy itself started a quarell with me on this as from starting he was in favor of that mam as it seems that is why i was silent.
    I will never go again on that shop. We hv a business so we often courior, but i'll give very bad feedback to all over my circle of business. As i m already doing. Even rating of your services also bad so i got it that i was at wrong place where employess fight just bcs of no reason.
    There were two mam one younger and one older to her. Younger one misbehaved extremely. And that male person also fought after complaining.
    +1 photos
    Overnite Express customer support has been notified about the posted complaint.
    I saw an old ad of realme 2 for buying it further I transferred money to him as he showed me his I'd and canteen card by seeing that authentication I send him all the money but now I got to know I was fooled...sir please help me retain my 6000 Im a student!!
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      R
      Rashmi Kaul Pandita
      from New Delhi, Delhi
      Dec 7, 2018
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      Address: Ghaziabad, Uttar Pradesh, 201014

      This is regarding my courier which i had booked for pune on last thursday at indirapuram, ghaziabad. The courier contained some medicine which my son had to take but since it did not reach him in time and still he hasn't received it, in next 2-3 days he is coming here and my purpose of sending him the medicine has not been served although i spent rs230/- on courier. Kindly return the medicine on my address and refund my money. The harm caused by delay in taking the medicine cannot be estimated in terms of money
      Overnite Express customer support has been notified about the posted complaint.
      Dear Team,
      We have dispatched a document trough overnite courier via POD No- [protected] on Dtd :17/11/2018 to HDFC Bank Kanjurmarg Mumbai but the consignment is still undelivered and no one is updated the current status of the said.

      Pls check and update the status on high priority basis.

      Regards
      Prakash
      Mb:[protected]
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        A
        Asahel De Souza
        from Mumbai, Maharashtra
        Dec 6, 2018
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400614
        Website: www.overnitenet.com

        Dear sir/madam,

        I placed my order for ca foundation course books "foundation study kit (English), july 2017" on the 30th of october 2018.
        I still haven't received them.
        I have written to overnite express and icai on 4 or 5 occasions now, but not received any response from them.
        They don't seem to care.
        My order number is :[protected]
        My awb tracking number is : [protected]

        Please follow up

        Thanking you in advance
        +1 photos
        Dec 17, 2018
        Complaint marked as Resolved 
        Dear Sir/Madam, Thank You for all your efforts. I managed to get my parcel of CA Foundation Course Books. Mr. Lalit Rawat requested me to go to their outlet and collect the parcel at : Overnite Express Ltd, Shop NO 15 & 16, Amoli Co-Op Housing, Plot No 28, Sector 30, Sanpada, Nr Sanpada Railway Station. Nr. Pudhari Building. I went to the aforementioned placed and received my parcel today. The parcel was given over to OVERNITE EXPRESS on the 1st of November 2018 (a day after my order was placed), and was received my me on 17th December. VERY POOR on their part. Thanking you once again. Asahel
        Overnite Express customer support has been notified about the posted complaint.
        Dec 17, 2018
        Updated by Asahel De Souza
        Dear Sir

        Thank You for all your efforts.
        I managed to get my parcel of CA Foundation Course Books.
        Mr. Lalit Rawat requested me to go to their outlet and collect the parcel at :
        Overnite Express Ltd, Shop NO 15 & 16, Amoli Co-Op Housing, Plot No 28, Sector 30, Sanpada, Nr Sanpada Railway Station. Nr. Pudhari Building.
        I went to the aforementioned placed and received my parcel today.

        Thanking you once again.

        Asahel
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          B
          Bharatcóòl Arora
          from Delhi, Delhi
          Dec 6, 2018
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          Address: Chandigarh, Punjab, 160001
          Website: www.overnitenet.com

          Hi
          This regarding my tracking no [protected]. I have shipped it from delhi to hyderabad on 12th of november. It has been more than 22 days but they are not telling the status of my order.

          I tried to contact their customer care and chandigarh overnight employees but of no use. I am calling on all their numbers daily but they are not providing any satisfactory solution.
          Please help me to get my shipment deliver.

          @overnite worst service i have ever seen in my life. Really furstrated from your service.
          +1 photos
          Overnite Express customer support has been notified about the posted complaint.
          Our client book a Courier on date 24-11-18 from PNB Metlife Delhi Karol bagh office to Secure career consultancy L-30, Sector-16A, Pocket-2 dwarka Delhi -110078, but today is 05-12-18 and courier not deliver Docket No is [protected] they are also not revert of my mail and not picking my phone calls.

          documents is very important to me.
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            L
            Lavanyaicai
            from Visakhapatnam, Andhra Pradesh
            Dec 4, 2018
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            Iam a CA Student, I have ordered my books through online but the books are not delivered till now from the past 4 to 5 months. It means you are acting negligently, your helpline numbers ! what's the use of those? They don't even respond well. I made a phone call to your official help line number and they gave me Hyderabad help line number and your representatives at Hyderabad branch are like they don't even understand or worry about customers discomfort. They don't even consider my request. Every time when I use to make a call, they will give a same answer that is 2 days and it is more than 100 times that I made phone call to them.So please consider my request.
            Overnite Express customer support has been notified about the posted complaint.
            Same problem here... I submitted my complaint on this forum today...
            Lets hope something happens and my books are delivered.
            My exams are nearing and I have to study...

            Asahel
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              C
              CheenuCharu
              from Chennai, Tamil Nadu
              Dec 4, 2018
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              My parents happened to send a parcel to myself (In chennai).
              The parcel is not in the original packing as sent by my parents. The items inside are missing and also the outer box is torn off and the inside is rodent infested.

              How am i supposed to accept a parcel like that? What kind of service are they providing? It is absolute fraud in the name of courier services.
              Overnite Express customer support has been notified about the posted complaint.
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                I
                Ishita Bhaduri
                from Kolkata, West Bengal
                Dec 2, 2018
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                Address: Kolkata, West Bengal
                Website: www.overnitenet.com

                I sent a letter to modinagar through overnite express on 28th oct 2018. Mr ajay, the concerned person of overnite promised me that the letter will be reached within 30th october, if i send letter through express service. As per his word, i sent urgent letter vide awb no [protected]. The letter has not delivered till date inspite of many persuasion. After so many phone-call/ sms/ whatsapp, they have informed me that the letter will be definitely delivered by 2nd dec. But actually that has not been delivered. Now there is no need to deliver that urgent letter. I request you to refund my money wuth penalty. Nor, i have to go to consumer forum.
                +1 photos
                Overnite Express customer support has been notified about the posted complaint.
                मने उपरोक्त कूरियर Overnight Courier में14, 11, 18 को जबलपुर से श्री ऍम पी आंध्र रोडवेज कोमपल्ली सिकन्द्राबाद (TS) को भेज था परन्तु अभी तक ये कूरियर पार्टी को Delivery नही हुआ है, इसमें बहुत जरूरी गाड़ी के पेपर है
                आप से हाथ जोड़ क्र प्रार्थना है की उपरोक्त कूरियर कल सुबह 12 बजे के पहले पहले डिलिवरी करवा देवे जी
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                  G
                  Gaurav Kumar Jha.49
                  from Jaipur, Rajasthan
                  Nov 28, 2018
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                  Address: Udaipur, Rajasthan, 313002

                  Overnite express authorities,

                  This is to inform you that my parcel sent through priority from udaipur to barmer haven't yet received. It's very urgent and your service provider at hiran magri 6, near ss couching, udaipur rajasthan, doesn't know how to talk to customer, the worst person i ever meet.

                  My docket no is "k" : [protected]
                  Dated : 26/11/2018

                  Please provide me the update of its status & take the needful step to make it deliver by earliest today.

                  Thanks

                  Gaurav kumar jha
                  [protected]
                  +1 photos
                  Overnite Express customer support has been notified about the posted complaint.
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                    S
                    sumitgujjar805763
                    from Basi, Punjab
                    Nov 22, 2018
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                    Address: Saharanpur, Uttar Pradesh, 247001
                    Website: overnite express

                    Dear sir i book parcel from saharanpur to mewat haryana on 27aug 2018 consingment no is [protected] saharanpur office dispatch parcel from mewat haryana dispatch my parcel to chandigarh but i call our chaandigarh office says i am not recieve parcel then i call ur delhi office, chandigarh office nobody update my parcel report please find my parcel and delieverd
                    My mobile no is [protected] and my name is sumit please help me sir
                    +1 photos
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                      S
                      sumitgujjar805763
                      from Basi, Punjab
                      Nov 22, 2018
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                      Address: Saharanpur, Uttar Pradesh, 247001
                      Website: overnite express

                      Sir my name is sumit, i sent a courier from saararpur (247001) to mewat (122105) for haryana by overnite express on 27/8/2018 whose awb number is [protected] which contained 1 mobile, which was priced at 18990 but till today i did not get delivered and neither i got back. I have gone too many times in the office of overnite express. He speaks that he has lost us. Please help me and please give me my mobile or money.
                      +1 photos
                      Overnite Express customer support has been notified about the posted complaint.
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                        N
                        Nunu Sekhose
                        from Amroha, Uttar Pradesh
                        Nov 17, 2018
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                        Address: New Delhi, Delhi, 110011

                        My parcel reached reached new delhi on 16/11/18 but was not delivered on the same and also next day it was not delivered, so i had to get it myself from the overnite courier office after calling them several times at kotla a180. This is total negligence on your part agent prem prakash who had lied to me saying that he is on his way and will be delivered shortly, lastly i was told that the agent who was to deliver had left office early. How can he fool me as i was waiting for it since morning. Such person must not be license to run the courier service.
                        I am very much unsatisfied with your service.
                        Overnite Express customer support has been notified about the posted complaint.
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                          A
                          anil2004
                          from Noida, Uttar Pradesh
                          Nov 14, 2018
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                          Address: Ahmedabad, Gujarat, 380008

                          There are 160 boxes of agreement courier on 31/10/18 but still not delivered at our dealership, we are doing folllow up with your rajkot team and ahmedabad but there are not giving any response after 15 days. This is worst kind of service i have seen till now. Hopeless staff even they are not responding, kindly note complaint and deliver the courier within in next 24 hours.

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                          Contact person : anil gupta
                          Mobile [protected]
                          Overnite Express customer support has been notified about the posted complaint.
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                            J
                            James laijang
                            from Noida, Uttar Pradesh
                            Nov 13, 2018
                            Resolved
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                            Resolved

                            Address: 122002
                            Website: www.consumercomplaints.in

                            Dear Overnite express courier services
                            Please kindly look into this matter because it's very important thing try to take action immediately notify picture of the laptop damage.

                            Kindly look into this below the attached.
                            It's all ready. Its About 1days I didn't receive any email from your company so what is the reason for that event there is no fone call regarding this issue.
                            Or what u gonna do, for this are u paying me a cash or cheque bank transfer.
                            +2 photos
                            Nov 15, 2018
                            Complaint marked as Resolved 
                            Its has been already 4days I didn't receive any information about damage laptop
                            Overnite Express customer support has been notified about the posted complaint.
                            Nov 14, 2018
                            Updated by James laijang
                            I am so upset about the company of Overnite express courier service, very careless of courier are u gonna pay in cash or bank transfer

                            Despite repeated calls you are not delivering my parcel.
                            Talking rudely to your customers shows how much you value your customers.
                            And switching off your phone.. it's just pathetic.
                            Worst courier service I have seen till now
                            You won't be getting anymore customers if you keep on behaving like this.
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                              S
                              Shahzaman Sheriff
                              from Kollam, Kerala
                              Nov 13, 2018
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                              Booked a courier from calicut to new zealand on aug 8th, 2018.
                              Courier was informed returned on august 28th and the branch manager promised a full refund of the return, untill now there is no response from the branch manager nor any of the staffs of the firm are not giving any proper response.
                              Who would the higher official of a branch manager?
                              Even the customer service is very poor, they are not ready to hear the customer complaints.
                              Why are such people appointed as customer care executives?
                              Overnite Express customer support has been notified about the posted complaint.
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                                J
                                James laijang
                                from Noida, Uttar Pradesh
                                Nov 13, 2018
                                Resolved
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                                Resolved

                                Address: 122002
                                Website: www.google.com

                                Dear overnite express courier service team
                                I have requested u to all responses this matter and issue asap this should be taken an action immediately, because i had complaint to your office in gurgaon haryana, but i didn't get any response from your side, and also the person gave me the no of head overnite express courier service when i contract the fone ringing but i didn't get any response from your office, so i was so upset. One again i request you to do something on this issue it's an emergency cases this should be taken immediately action. I need your help buy your side and office team.
                                +1 photos
                                Nov 13, 2018
                                Complaint marked as Resolved 
                                Dear customer please review what I have complaint, I didn't receive any email from your company and I didn't receive any fone call from your side, please kindly take an action immediately because or transfer to account the money or credit the amount in my account.
                                Overnite Express customer support has been notified about the posted complaint.
                                Nov 13, 2018
                                Updated by James laijang
                                This the courier bill, I need your response from your side, I want this should be taken an action immediately, because I was so upset this is my first time I send a courier service in your company, so kindly update what has to done or not, before I was sending the laptop I have checked the laptop that was good an enough, but when the shipment delivery to Chennai why it can damage so what happened I need the reason from your side, and also this not a small amount it's 25000/, so if I have send the courier service team means I am not the responsible for that, it's your responsibility for the courier service team, so right now it's all damage now you need pay the full amount or you need buy a new laptop buy your side. Kindly see attached of the image below

                                Nov 13, 2018
                                Updated by James laijang
                                So Dear Overnite express this should be resolve immediately, I have seen in my life this the first time, when ever I have send other courier it doesn't happen like this, so I think this is a wors courier service in the world, careless shipment delivery the company of courier service team
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                                  J
                                  James laijang
                                  from Noida, Uttar Pradesh
                                  Nov 12, 2018
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                                  Address: Gurgaon, Haryana, 122002
                                  Website: www.overnitenet.com

                                  I would like to inform you that i have send a laptop gurgaon to chennai. Before i have send the laptop it's was good an enough on date 08/11/18. After shipment delivery on 10/11/18 to chennai and my friend was opened the laptop percel box of courier the (Laptop) was damage in condition so i request you to do something about the case.
                                  So please kindly find the attachment of laptop damage. So overnite express are very careless to delivery things..
                                  +1 photos
                                  Overnite Express customer support has been notified about the posted complaint.
                                  Nov 12, 2018
                                  Updated by James laijang
                                  So this should be taken an action to the courier team
                                  Nov 12, 2018
                                  Updated by James laijang
                                  The laptop cost was. 25000/ its not a small amount, this should be taken an action immediately, are they gonna provide me a new laptop or by transfer the money to account..

                                  I sent a consignment of two kg food stuff from gurgaon to vellore and tracking shows that it is dispatched to vellore from chennai on 7th November, unfortunately the same consignment has not yet been delivered and I have not received any further communication from the courier too.
                                  Con. No. [protected]

                                  Please take necessary action
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                                    S
                                    Shivangip
                                    from Bengaluru, Karnataka
                                    Nov 12, 2018
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                                    Address: 560075
                                    Website: www.overnitenet.com/Web-TrackView.aspx?AwbNo=IA6101Ngwc5Zi628wrHnVQ==

                                    This consignment was supposed to reach me by 6th nov.

                                    It has reached bangalore - hal mini hub on 5th nov and still has not been delivered to my address.

                                    I have been calling your bangalore customer care numbers - [protected] is switched off, the other number[protected] is not answering calls. When i called your bangalore customer care today also no one answered.

                                    Your courier is very unprofessional.

                                    Origin : ranchi booking date : saturday, november 3, 2018
                                    Destination : bangalore booking type : documents
                                    Activity date location activity
                                    Monday, november 5, 2018 bangalore - hal mini hub received
                                    Monday, november 5, 2018 bangalore-hub dispatched to bangalore - hal mini hub
                                    Monday, november 5, 2018 bangalore-hub received
                                    Sunday, november 4, 2018 kolkata-hub dispatched to bangalore-hub
                                    Sunday, november 4, 2018 kolkata-hub received
                                    Sunday, november 4, 2018 sunday
                                    Saturday, november 3, 2018 ranchi - hub dispatched to kolkata-hub
                                    Saturday, november 3, 2018 ranchi - hub arrived

                                    Thanks,
                                    Abhinav
                                    Overnite Express customer support has been notified about the posted complaint.
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                                      Somthirtha Sur
                                      from Kolkata, West Bengal
                                      Oct 30, 2018
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                                      Address: Kolkata, West Bengal, 700010

                                      I have courried my passport on 12-10-18. But the courrier company didn't posted my courrier. And again they made the shipment with new number [protected]. And now it's[protected] still my courrier hadn't been reached in the address yet. This is the pathetic courrier service. I have to submit my passport to visa office and it's more than 18days i don't know where is my passport. I will complaint against you to consumer court. You guys are pathetic courrier service and i will ask everyone from now onwards not to use your services anymore. I was a regular customer to ur courrier service. And now my experience is so bad that i will ask everyone not to go by your services. I have got job abroad and now i don't know whether i will get my visa to usa or not. I really don't know whether i wud be able to go to america anymore, just becox of the irresponsibility and careless professional attitude of you guys. I will complaint against you to consumer court tomorrow. Be prepared with your lawyer
                                      Overnite Express customer support has been notified about the posted complaint.
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                                        Pawan Jangir
                                        from Jaipur, Rajasthan
                                        Oct 24, 2018
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                                        Address: Jaipur, Rajasthan, 302017

                                        Hello,

                                        I sent a courier from jaipur to bangalore. It was not delivered to the person and showing delivered on your portal. May i know whats happening there?
                                        There was an very important document in that courier. If the courier is not deliver to me withing 24 hours i will go through legal action.
                                        I tried to call you 50 times but always number busy saying

                                        Awb number was : [protected]
                                        Overnite Express customer support has been notified about the posted complaint.
                                        Sir, safe shop item already delivered in your malakpet branch near by yashoda hospital on one month back, but till now the item not received by me please take necessary action. your branch phone number [protected]

                                        thanking you

                                        A BHUPAL REDDY
                                        [protected]
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