Overnite Express — Complaint of priority service and misleading by staff of overnite express bangalore

Address:

560027

On 3rd may i booked my passport in there priority service from bangalore to gurgaon. When i was went on there reception, one man who was channel manager standing there, he clearly told me that your passport will be delivered within 24hr under priority service and they charged 290/- for that, it was not a issue.. But another day till night it was not delivered even customer care also not given the good response, on 6th may morning i gone to there office in delhi they told to go gurgaon office, then we gone there, after that we got our passport.

It is just a bull service they have given after charging too much for this.

And on 6th may when went to there office, they are saying it will take 48hr. And on reception rupak is saying " to karwa lete 30rs m."

It is just a discusting thing
And missguiding by
Channel manager : mr. Anand [protected]

Regional manager : mr rajesh [protected]

Reception : rupak [protected]