Overnite Express — horrendous service from overnite express & courier not delivered

Hi team,

As you can see below, i gave the below parcel to overnite express limited (Brij bihari singh) on 12th oct 2017. I was charged around rs 60/- for local delivery and was told that my package will reach in 1 day as this a local service. It has been more than 5 days now and the package has not been delivered to the destination address.
I called up multiple times to the phone numbers. My call was received by a person called mr: manish (Mobile number - +91-[protected]) who abused me for calling him and asking multiple times about my package!!!
When i called back the second time, he switched off his mobile!!! This has been going on for many days.

I cannot believe such an horrendous service from overnite express

Consignment number: [protected]

Parcel given to :
Brij bihari singh
A-23 bajaj nagar, jaipur-302017
M:+91-[protected]
P:+91-[protected]

Also attaching the receipt for the same.

Still i have no idea about my parcel. Can you guys please update me??
Take this problem seriously and reply me asap.

Thanks and regards,
Ketan gupta
+91+[protected]